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« on: April 08, 2020, 12:53:48 pm »Message ID: 1320241
Hi! Thank you for the comments.
I only have one account. I wouldn't make multiple accounts for Fusioncash because it is not allowed by the rules.
I am sad to hear that you also have an outstanding help ticket from so long ago.
When I first created my account and before Ibstarted earning any cash, I entered my information. That is when the first internal error occurred; on my initial attempt to create the account and before I began earning cash. The only thing it accepted was the username, my email address and it gave me an account number. The error told me to try again in an hour or two.
So, at that point, I decided to start looking around the site and start earning while I waited to try and enter my information again. It is understandable that sometimes a web server is down for one reason or another. I tried several more times (not all at the same time either) with no luck. So I read through the FAQs and submitted a help ticket. As I mentioned, I was very impressed that Fusioncash technical support got back to me within 48 hours with a response. But after trying the advice provided, it still didn't work. It was good advice, but it just didn't work. The next help ticket was in response to them requesting information about the browser I used.
Being the patient person I am, I waited to give them time to respond. Then I found the community forum and yes I did read that another person had issues as well. I cannot speak on the specifics of their case, but figured if there was another out there having issues, it could possibly be some programming on the Fusioncash server end.
I know the back end of programs get updated to fix bugs and can sometimes cause new ones (believe me... my Fortran programming class was very entertaining/frustrating when I had to debug a pogram I wrote).
This what I suspect has happened and I would be happy to help if I knew what the error code was or that it was truly something on my end.
I don't want to give up on the site just yet because I really do like it and it has been helpful on other levels as well. Plus, I see all of the members that have been around a while and would like to be in that group one day as well.
Kind regards