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Topic: How to get response to a ticket  (Read 764 times)

jorhea

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How to get response to a ticket
« on: February 14, 2010, 07:24:43 am »
What do you have to do to get a response to a ticket filed? How do you know it ever was really filed? I sent one a few days ago and have had no response and don't know how to tell if it was received by FC.



nummerkins

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Re: How to get response to a ticket
« Reply #1 on: February 14, 2010, 06:31:19 pm »
All you have to do is click Support. You will see Option Two: Ticket Support System which has Tickets listed under it. If you don't see one, it was not properly entered.

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