What I am saying is that if there is a problem with the survey that is NOT the survey takers fault then you can contact the administrator of the survey and they will compensate you for it if there was a problem.
If you are you referring to technical errors pertaining to the survey itself, FC support has compensated survey takers for such, (and very recently too, as a matter of fact).
However I have reported errors where I invested my time in surveys that I was qualified for that didn't go through for whatever reason and the response from so called "support" was careless they might as well have said, "Oh Well Too Bad..."
That's because your blithe " ... for
whatever reason isn't even close to a sufficiently validated 'reason', (such as rushing through, conflicting responses, demographic segment filling during the process of taking a survey, etc.). You can't just 'claim' it wasn't something you did/didn't do, nor can you expect to be compensated for your
"time" since that's not the basis of payment. Survey-takers and FC get compensated for
completed surveys.
I also will say that the "other" site pre-qualifies survey takers in a reasonable amount of time not 45 minutes.
FC contracts to survey providers and in such instances, has no direct control over pre-qualifying/qualifying questions within any given survey. There are some
general/basic demographic prequalifers pertaining to the FC surveys for general screening purposes however, these are just that -
prequalifying questions. After vetting survey-takers with those, there are often more specific qualifying questions before the actual survey begins. No screening/pre-qualifying or vetting/qualifying demographic questions require 45 minutes to complete unless the survey-taker is exceptionally-slow. Most surveys pre-qualify & qualify within less than 15 minutes, (however, some will tack qualifying questions on at the end of a survey to confirm accuracy of previously-asked questions).
The survey that I was taking I was qualified for it however by the time I reached the end of the survey all of a sudden they have enough people and I don't get compensated.
Yes, doubtless that has happened to nearly every survey-taker before. Demographic seqment quotas fill during a surey because you're not the only one taking surveys.
That is not good business, they should set an amount from whatever demographic they need and only accept that many on the basis of the pre-qualification not wait til someone wastes their time taking a survey that they were told they were qualified for only for them to realize that they don't need your input after all.
Most survey-providers do just that - in the qualifying phase, (which is why you got to proceed past qualifying and begin taking the survey itself).
If however, your demographic segment quota fills
while you're taking the survey, there's no way to pre-screen for that, (although further survey-takers will be prescreened-out of that particular demographic segment once the quota has been reached). There's no way to know
in advance that any particular demographic segment will fill
during the process of taking a survey. That would constitute requiring the survey-designers to be precognitive.
