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Topic: working at a call center sucks  (Read 4053 times)

stretch1967

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Re: working at a call center sucks
« Reply #30 on: October 22, 2012, 04:04:07 pm »
I actually had fun at the call centers. I enjoyed the people I worked with and the people I talked to on the phones. You lend them your ear and thye thank you for that. Whether or not you get the donation, sale or whatever you were offering you made their day. Take pride in yourself.Give someone  hope a smile or anything something they normally dont get. People do hurt. I have been through alot in my life. Even though my brain dont work like it used to . I enjoy being there for others. I am a stroke survivor, I lost a spouse due to being hit by a car. I suffer a severe headaches. In the past 3 years I have been diagnosed with epilepsy, severe anxiety and depression. I have 2 kids 24 & 26. I have  5 grandchildren and 1 on the way. I love them very much. My old man at times doesnt understand what I am going through. I always find my way. When I had my strokes I was temporarily blind but now I see. There is a song something like that to.  I worked as a home health aide and I also took care of the mentally challenged. Everyone has different names for things. I take offense to some of them especially after all I have gone through. Besides my kids, family, nephews and nieces and other family I feel strong. Reba mcintyre ( I apologize if I spelled her name wrong) has been my idol, sole idol with her  song I am a Survivor. That song makes me cry and I stand by it.

masked_brown_guy

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Re: working at a call center sucks
« Reply #31 on: October 22, 2012, 04:25:09 pm »
I can imagine that job takes a real blow at your self esteem talking to people all day.

Storm61115

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Re: working at a call center sucks
« Reply #32 on: October 22, 2012, 05:08:39 pm »
well no it doesnt take a toll on my self esteem. i think u mean does it mentally drain you? yes it does. i am so tired when i get home that im ready for bed at 7.

alina6

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Re: working at a call center sucks
« Reply #33 on: October 22, 2012, 05:52:31 pm »
Depends what kind of call center it is. If you work for a god company that cares about its customers and its employees then working in a call center could be rewarding.

dreamyxo

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Re: working at a call center sucks
« Reply #34 on: October 22, 2012, 06:26:13 pm »
I completely agree it sucks.  I worked in a call center for 7 years.  I hated all but one year when I was doing correspondence and not on the phones.  I made decent money.  In fact I made more money doing that than what I am doing now but I vowed will never ever work in customer service (actually my job now is customer service) or work in a call center ever again.  My company went bankrupt (famous scandal) and I was happy my center closed.

loulizlee

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Re: working at a call center sucks
« Reply #35 on: October 22, 2012, 06:31:36 pm »
Working in call centers may be someone else's cup of tea but not mine.  I tried it once but all I could think of was that I hated getting that kind of call.  After a week I quit.

mintopewku

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Re: working at a call center sucks
« Reply #36 on: October 22, 2012, 07:07:32 pm »
I work at a mortgage call center.  I actually like it, though there are always certain calls where you want to tell the person--so what, I don't care.  It's always amazing to me what ppl will say over the phone.  Not the private stuff, but the conspricary theories and the sad, poor me stories.  I realize ppl are in bad spots, but really why do they think it's my place to get them out of it.  Pay your bills or get in the program for the help.  Don't yell at me!

diala84

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Re: working at a call center sucks
« Reply #37 on: October 22, 2012, 08:18:23 pm »
I worked in a call center a couple of years during the holiday season. Overall it was a good experience people were calling in about buying products and there were only a few complaints. At the one I worked at complaints are typically handled by more experienced individuals so you just pass the call on if there was an issue. Not all call centers are terrible. What got to me most was by the end my voice was very hoarse and my throat was sore.

johnvon23

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Re: working at a call center sucks
« Reply #38 on: October 22, 2012, 08:38:07 pm »
yes it definitely does, however it's a very chill environment especially if u get along with ur work mates

LenoraMinogue

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Re: working at a call center sucks
« Reply #39 on: October 23, 2012, 02:55:26 am »
I think that would be a very difficult job when dealing with irate customers.

moonangel

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Re: working at a call center sucks
« Reply #40 on: October 23, 2012, 03:46:11 am »
I done it years ago if fact i was working the day 9/11 it was the most horrible day everyone i calledwas confused as to how i could be calling them at a time like that.  I feltreally bad but i stayed  at work cause i needed the moneyotherwise i would have taken off.

loriecampbell

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Re: working at a call center sucks
« Reply #41 on: October 23, 2012, 04:15:00 am »
I've spent 8 years doing call center work. Seven years were at major credit card and bank and one year for a major phone/tv/internet company's vendor. The first company paid extremely well with benefits effective day one of employment. The second one paid a few dollars less an hour but was till good pay and the third one's pay was not good at all...it sucked.

The thing about call centers....they're very stressful and they'll ship your job overseas in a heartbeat. People are more bold over the phone because they know you can't touch them. Therefore they're twice as nasty....but some of them rightfully so because of the companies poor customer service in some aspects. And, sitting all day is not good for the body. Good luck  :wave:

tfw6693

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Re: working at a call center sucks
« Reply #42 on: October 23, 2012, 05:41:22 am »
 :) I just don't have thick enough skin for that type of work.

lgemini

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Re: working at a call center sucks
« Reply #43 on: October 23, 2012, 07:11:38 am »
I agree if you get a job in a call center, you may not work there for long.   I  would work for a small company or nonprofit job.

bowrunner

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Re: working at a call center sucks
« Reply #44 on: October 23, 2012, 11:29:45 am »
My daughter does that but she works from home and most of the time seems to enjoy it except when she gets rude calls or dumb calls.

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