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Topic: FC radio  (Read 1882 times)

jcalexis

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FC radio
« on: July 26, 2014, 11:48:36 am »
I have a blockage from FC radio for about a month now. It says there have some suspicious activities with FC radio account. I was given a proof of customer form to fill out. I filled out the form more than twice. However I am still unable to listen to FC radio. Is anybody else having this problem?

alina6

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Re: FC radio
« Reply #1 on: July 26, 2014, 12:16:25 pm »
I am listening to it now with no issues. I also listened to it yesterday and received credit for it.

cateyes1

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Re: FC radio
« Reply #2 on: July 26, 2014, 03:53:00 pm »
I really haven't had any problems but I will try now

bowrunner

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Re: FC radio
« Reply #3 on: July 26, 2014, 04:39:57 pm »
I don't have your problem, I just never get a captcha page and even if I did I couldn't do anything about it as most of that area is covered up with an advertisement for a fishing boat that won't X out.

bob1tina

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Re: FC radio
« Reply #4 on: July 26, 2014, 06:29:22 pm »
I have a blockage from FC radio for about a month now. It says there have some suspicious activities with FC radio account. I was given a proof of customer form to fill out. I filled out the form more than twice. However I am still unable to listen to FC radio. Is anybody else having this problem?
Yes I have I think it was yesterday and it said to inter my email and I did for a code to copy and paste which I did now I have done more than one radio Loyalty today but I only got credit for one but the crediting problem has been going on for some time now so I don't think it was because of that I would send a support ticket to Fusion Cash and see what they say.

BATISTAGIRL663

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Re: FC radio
« Reply #5 on: July 26, 2014, 06:30:57 pm »
i have not had any problem with the radio--but one of my videos couple of days ago i got that same message --put in the code and all is well again --hope you get it figured out --good luck

kapeh12

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Re: FC radio
« Reply #6 on: July 27, 2014, 04:51:27 pm »
Last month my RL account got banned on this site and one of my other sites as well for no apparent reason.  I do recall the day before each account got banned, there was strange things going on with the site - adds were frame breaking, the captcha verification was showing up at random times,  server wasn't streaming any music on any channel, things like that.  As I wasn't doing anything wrong, I assumed the issues were a glitch with the site.

I used the form presented to request my account be reinstated.  I was pleasant and explained that as far as I knew there was no reason for my account to be banned (as I've been using the service for years with no issues).  I asked for the ban to be lifted.

After I didn't get a response after a week, then I started posting my request to be reinstated daily - and I frankly stated that I waited a week with no reply, and that I intended to continue to request my account be reactivated daily until I heard back from someone.  A few days later, I received an email from someone named Carter Toni (email is ctoni (at) streamtrackmedia (dot) com ). 

The email was a canned email telling you to take the following steps:
1.  Run adware/virus software to ensure there are no computer viruses that may be causing issues
2.  Ensure you only use one instance of RadioLoyalty at a time (you cannot have more than one window open)
3.  When you launch the player, let it fully load before switching tabs or performing tasks.

First, ensure all 3 of the above are in order (particularly #1).  If you believe you've followed everything in the above list, try using the contact form daily to ask for your account to be reactivated.  Then look for an email for the above noted person.

You may want to check your spam to see if perhaps they did reply and it landed in your spam folder by mistake.

When you get the email, the email indicates if you've done the above 3 items (which you should know by then), to reply back to the email again requesting your account be re-opened.

After I replied to that email, it took about another week for my account to be reactivated.

Hopefully this helps get your account open again.

sherryfan

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Re: FC radio
« Reply #7 on: July 27, 2014, 09:38:26 pm »
I have the same problem, I did not even bother to fill out the form yet. Not sure if it is virus or not

marciaenglish

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Re: FC radio
« Reply #8 on: July 27, 2014, 10:35:10 pm »
I have never really tried the FC radio;  I always find other things to do to keep me busy instead.

acurtsinger2

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Re: FC radio
« Reply #9 on: July 27, 2014, 10:42:58 pm »
i dont do radio very much but it always works when i do

nascar048

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Re: FC radio
« Reply #10 on: July 28, 2014, 08:20:39 am »
yeah i get that too just click on the reload captcha and it will give you a new captcha :) :thumbsup:
*Image Removed*

JediJohnnie

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Re: FC radio
« Reply #11 on: July 28, 2014, 01:58:54 pm »
I just tried it again for the first time in about a month and it seems to be working!Hopefully it continues as my earnings have suffered greatly without it this past month. :(

Google JediJohnnie and May the Force be with you!

silentescape

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Re: FC radio
« Reply #12 on: July 28, 2014, 08:12:06 pm »
Last month my RL account got banned on this site and one of my other sites as well for no apparent reason.  I do recall the day before each account got banned, there was strange things going on with the site - adds were frame breaking, the captcha verification was showing up at random times,  server wasn't streaming any music on any channel, things like that.  As I wasn't doing anything wrong, I assumed the issues were a glitch with the site.

I used the form presented to request my account be reinstated.  I was pleasant and explained that as far as I knew there was no reason for my account to be banned (as I've been using the service for years with no issues).  I asked for the ban to be lifted.

After I didn't get a response after a week, then I started posting my request to be reinstated daily - and I frankly stated that I waited a week with no reply, and that I intended to continue to request my account be reactivated daily until I heard back from someone.  A few days later, I received an email from someone named Carter Toni (email is ctoni (at) streamtrackmedia (dot) com ). 

The email was a canned email telling you to take the following steps:
1.  Run adware/virus software to ensure there are no computer viruses that may be causing issues
2.  Ensure you only use one instance of RadioLoyalty at a time (you cannot have more than one window open)
3.  When you launch the player, let it fully load before switching tabs or performing tasks.

First, ensure all 3 of the above are in order (particularly #1).  If you believe you've followed everything in the above list, try using the contact form daily to ask for your account to be reactivated.  Then look for an email for the above noted person.

You may want to check your spam to see if perhaps they did reply and it landed in your spam folder by mistake.

When you get the email, the email indicates if you've done the above 3 items (which you should know by then), to reply back to the email again requesting your account be re-opened.

After I replied to that email, it took about another week for my account to be reactivated.

Hopefully this helps get your account open again.

I've heard that it is against the radio site's rules to use the radio from more than one account. Just a heads up! :)

catherinedwhite

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Re: FC radio
« Reply #13 on: July 28, 2014, 09:31:32 pm »
No issues for me, thank goodness.  I use FC every day.

SweetApril74

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Re: FC radio
« Reply #14 on: July 28, 2014, 10:19:13 pm »
oh, too bad to hear that. It is been a while i dont use FC radio again...

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