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Topic: FC radio  (Read 1870 times)

haimsterette

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Re: FC radio
« Reply #15 on: July 29, 2014, 05:57:28 am »
Last month my RL account got banned on this site and one of my other sites as well for no apparent reason.  I do recall the day before each account got banned, there was strange things going on with the site - adds were frame breaking, the captcha verification was showing up at random times,  server wasn't streaming any music on any channel, things like that.  As I wasn't doing anything wrong, I assumed the issues were a glitch with the site.

I used the form presented to request my account be reinstated.  I was pleasant and explained that as far as I knew there was no reason for my account to be banned (as I've been using the service for years with no issues).  I asked for the ban to be lifted.

After I didn't get a response after a week, then I started posting my request to be reinstated daily - and I frankly stated that I waited a week with no reply, and that I intended to continue to request my account be reactivated daily until I heard back from someone.  A few days later, I received an email from someone named Carter Toni (email is ctoni (at) streamtrackmedia (dot) com ). 

The email was a canned email telling you to take the following steps:
1.  Run adware/virus software to ensure there are no computer viruses that may be causing issues
2.  Ensure you only use one instance of RadioLoyalty at a time (you cannot have more than one window open)
3.  When you launch the player, let it fully load before switching tabs or performing tasks.

First, ensure all 3 of the above are in order (particularly #1).  If you believe you've followed everything in the above list, try using the contact form daily to ask for your account to be reactivated.  Then look for an email for the above noted person.

You may want to check your spam to see if perhaps they did reply and it landed in your spam folder by mistake.

When you get the email, the email indicates if you've done the above 3 items (which you should know by then), to reply back to the email again requesting your account be re-opened.

After I replied to that email, it took about another week for my account to be reactivated.

Hopefully this helps get your account open again.

I've heard that it is against the radio site's rules to use the radio from more than one account. Just a heads up! :)

Is this why I don't seem to get credited when I try to use it from Unique Rewards? :( Normally I don't bother with it because I've had problems with it on this site and elsewhere, so I try to stick to things that aren't going to frustrate me! Waiting 30 minutes to get my 3 cents and then.... nothing. It's like going through a long survey only to be screened out. Yikes!

rogery

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Re: FC radio
« Reply #16 on: July 29, 2014, 07:17:51 am »
I got banned from RL. I do have an account directly at their site that works fine, so I know it's not ip related. I believe the problem lies in the capcha system. Do a search for RL bans and you will find pages of them. In the meantime I asked RL support how to cancel my account since there does not appear to be an option anywhere on their site to do so. I did notice something about cancelling through "agent" which I interpret to mean canceling the service you listen through which is absurd. I'm NOT canceling a paying site just to be rid of RL.

ghunter

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Re: FC radio
« Reply #17 on: July 29, 2014, 08:26:21 am »
I stop listening because I never receive credit for it, maybe I will try again soon.

campbell829

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Re: FC radio
« Reply #18 on: July 29, 2014, 05:50:00 pm »
I haven't had any problems with radio loyalty but I see that several people on other sitres have been having problems with it.

freedomcash11

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Re: FC radio
« Reply #19 on: July 29, 2014, 05:54:47 pm »
The same thing happened once for me with paid to click. I hope this stuff stops.

amreeholliday777

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Re: FC radio
« Reply #20 on: July 29, 2014, 07:58:31 pm »
I haven't had any problems with it. It worked fine for me.

tuyetmai

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Re: FC radio
« Reply #21 on: July 29, 2014, 08:36:43 pm »
I get mine credited though but not right away, sometime it credit on the next business day.  But get all my credited with no problems at all.

JediJohnnie

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Re: FC radio
« Reply #22 on: July 30, 2014, 01:46:50 am »
It seems very erratic nowadays.Sometimes it loads,most times it don't.Still hoping FC steps in to see whats wrong......

Google JediJohnnie and May the Force be with you!

sdenimandlace1

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Re: FC radio
« Reply #23 on: July 30, 2014, 06:18:20 am »
Most days it credits for me. Sometimes I have trouble with the captcha.

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