Denied payment, why?

[encryptedknight]

I've reached the $25 minimum, verified my phone, faxed a copy of my CA I.D. and they still decided to deny paying me. I've sent a support ticket and the mod didn't even bother reading my message and instead gave me a quick copy and paste message, here is what my support ticket said :

"FusionCash Support
2014-10-21 10:17:28   In order to process your cashout, we require one or more of the following:

- Driver's License
- State-issued Identification
- Passport
- School Identification
- Official University correspondence, with letterhead

We are asking you because we detected unusual activity associated with your account. By providing identification, we can establish with more certainty that you are who you say you are.

You must use our fax cover sheet. Our fax number is on the cover sheet. The cover sheet is in PDF format, so you'll need the free Adobe Acrobat Reader software to download and print it. You can download it from Adobe's website if you don't have it already:
http://www.adobe.com/products/acrobat/readstep2.html

Please click the following link to download and print the cover sheet:
http://www.fusioncash.net/telephone.php?mode=faxpdfgen

The identification you provide must list a street or mailing address and the address must match the information on your FusionCash account.

Thank you for your patience and understanding.

If you have already done this, then be patient as we work through the number of identifications.
encryptedknight
2014-10-20 21:59:42   You denied my cash out, why? I faxed a paper with my photo id and signature, I've verified myself on the phone, I've reached the $25 cash out and why are you denying me my payment to my paypal account? I've already waited a whole month.."

[ladavia89]

This is another member who had the same problem recently and it was resolved

http://www.fusioncash.net/forum.php?topic=68171.0

If it's not the site for you then that's fine. There are other sites out there that you obviously like more.There are plenty of members, like myself, who are very happy here and don't think the site doesn't care.

[encryptedknight]

Edit : So apparently my payment was denied because they never got my faxed copy of my photo I.D. I'm a bit frustrated because the staff waited until mid month to send me an e-mail telling me I needed to verify my I.D. Now they are saying they can't find my fax, do you see why I'm having a problem here on this website?

[RobertMendez]

dam no way! thats not right

[encryptedknight]

I have received my first payment today via paypal, it took awhile for the staff to process my payment but I have a feeling that future cashouts won't take as long because this was my first cashout. The offer incentives on this site are very high paying compared to other websites so I will continue to earn cash on this website. Thanks for the support everyone, and for anyone waiting for payment like I was, you will get it if you follow all the rules.