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Topic: Cashout Question HELP please  (Read 1422 times)

MissyKj999

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Cashout Question HELP please
« on: June 30, 2015, 10:47:51 am »
Every time I've tried to cash out this morning I get a notice that says... Error: Your session timed out. You may also see this message if you have cookies disabled. Please try again.
Well, I've tried several times and continue to get this message over and over again. I have cashed out many times before and have never had any problems. I've checked all my settings and my cookies are enabled so that's not the problem, I have also logged out and back in.
I'm really confused, I'm using the same laptop as I always have here at my house. I've tried cashing out on IE and Google Chrome.
Has anyone ever ran into this problem before?  :confused1:
« Last Edit: June 30, 2015, 01:36:40 pm by MissyKj999 »

jgw007

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Re: Cashout Question
« Reply #1 on: June 30, 2015, 11:12:53 am »
Hmmmm... odd. I've never seen that.

MissyKj999

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Re: Cashout Question
« Reply #2 on: June 30, 2015, 12:36:32 pm »
I've never seen it either, but I really need help with it :( I've been trying all day.

ladavia89

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Re: Cashout Question HELP please
« Reply #3 on: June 30, 2015, 02:05:23 pm »
Have you tried deleting your cookies to see if that helps? Or even restarting your computer

MissyKj999

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Re: Cashout Question HELP please
« Reply #4 on: June 30, 2015, 02:29:06 pm »
Have you tried deleting your cookies to see if that helps? Or even restarting your computer

Yes, I had tried deleting my cookies & history and that didn't work. After reading your reply, I logged off and restarted my computer then tried again with no luck :( You've warned me about waiting til the last day to cash out in case something happened, but since I haven't had any problems I thought I'd be okay. I've tried everything I can think of and I haven't read of anyone else having this problem. I guess I'll just have to miss my July payment and send in a ticket.  :sad1:

ladavia89

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Re: Cashout Question HELP please
« Reply #5 on: June 30, 2015, 06:23:28 pm »
I would send in  a ticket today and not wait. They may still process your payment if it's a technical problem and not just that you forgot to do it.

berthabutt

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Re: Cashout Question HELP please
« Reply #6 on: June 30, 2015, 06:57:36 pm »
I would put a ticket in ASAP.   It's the last day of June, and I have not cashed out yet.   I have like  $54.55 and wanna have $55.00.  I hope I don't have problems too. Good Luck!

abbyjhill15

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Re: Cashout Question HELP please
« Reply #7 on: June 30, 2015, 10:40:02 pm »
I would say just send in a support ticket.  The only other thing that I could think of was restarting the computer like ladavia said but you said that wouldn't work.  You may have to reset some of your settings.  Good luck!  And think on the positive side, your next cashout will be AWESOME :)

MissyKj999

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Re: Cashout Question HELP please
« Reply #8 on: July 01, 2015, 10:45:13 am »
I would send in  a ticket today and not wait. They may still process your payment if it's a technical problem and not just that you forgot to do it.

Thank you for your help :) I sent a ticket yesterday so hopefully they will get back to me soon! Oh and thank you Bertha and Abby! I will continue to be positive, my account is already growing since I received my posting bonus today!!

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