Complaint - Global Test Market

[BlackSheepNY]

OK, so today, I completed yet another Global Test Market survey.  It was a short one about "car websites" and if I was familiar with any of them.  I completed the survey, clicked submit, then it comes to another page where Global Test Market says "they want to improve their surveys" and would appreciate my reply to a couple of questions.  I answer those couple of questions, click submit, and then it takes me to a page that tells me I was disqualified AFTER I COMPLETED the survey.

You know, I know these things happen now and again, but this is the second time with the same survey company that this has happened this month.  I completed another Global Test Market survey on July 8th, got the same pages I spoke of above, and was never credited for that survey, either.  That one was a much longer survey.

I have written to Global Test Market about the survey on 7-8-15 and about the survey I just completed today.  I've yet to get a reply from them from my writing on the 8th of July, and even though I wrote to them again today, I expect I won't get a reply on this one, either.

Sorry, FC, but we put our time and opinions on these surveys and they've changed very much over the course of time I've been a member.  I'm a bit peeved that Global Test Market is being allowed to get away with this and doesn't even have the courtesy to reply to contact made with them.  I just want to put it out here that it's happened twice in a month and I'm curious to know if anyone else has experienced the same thing with them.

[mcornwell]

I have been DQ'd from surveys after completing the before,but never by Global Test Market.They always credit for me.The only problem I have with GTM is qualifying for their surveys.I son't qualify for very many of theirs.

[teresa3200]

It is so frustrating when you spend so much time to be disqualified. I hope you hear back from GTM.

[betlynjua]

I have been a panel member with GTM for a number of years.  Though I have not attempted any surveys from the FC platform, I do get many invitations sent to my email.  I have had recent issues with the site. 

There was a period of about 3 weeks where I could not log into the site at all.  It was definitely not my computer since I was able to log in everywhere else I wanted to go.  So this got me concerned.  Now I am able to log in so maybe it was a server issue with them. 

Even though I have not experienced your specific frustrations, I know that there are other problems to deal with. 

I am so sorry for your GTM issues and I do hope they get resolved for you very soon.