Offer with extra work

[alarisracing]

Once you complete an offer and it says it's gonna email with more information regarding extended information that you should complete with a focus group for certain date and time.  What if you never receive the information?  What should you do then?

[bostonphil]

When did you complete offer?

If it has been more than seven days, you should open a support ticket.

[alarisracing]

When did you complete offer?

If it has been more than seven days, you should open a support ticket.

I completed the offer on 10/9,  I have the date and time for the focus group

[alarisracing]

I just submitted a support ticket

[ccandpam]

Glad that you submitted a support ticket. That way if you never hear back from them, you have proof that you did complete the offer. Good luck!

[ladavia89]

You completed the survey yesterday? They usually don't send out the emails until a couple days before the focus group. I usually do one every couple months and I don't think I've ever gotten the email immediately

[rwhite17]

it usually says when the focus group will be and you'll get an e-mail a couple of days prior to that

[alarisracing]

I still have not received any information regarding this focus group and the focus group was suppose to me on 10/10@9pm

[pstovall]

I have had followup emails in my account a couple of times, but I'm not very organized and would not have known to look for them if they hadn't just shown up in my email account.  It was like a nice surprise, and I remembered that I was due to get them, only after they arrived.

[charmaine56]

You wont receive more info. I feel for that one too.

[quietpal]

Are you sure you qualified? When I've done an online session, usually the company will say something like we'll email you on whatever date IF you qualify.