HyperMx/ watch this video not credit

[schoolvan]

This is not good the ( a taste of aldi/ Ca vineyard dinner ) videos not credit.

[seesawing]

I've been struggling with the Aldi CA Vineyard dinner videos all week because they've played without crediting.

I tried something else.  Once it stops playing (and doesn't give the final "learn more" blue screen) I found out that if I click the 'x' of the last screen. the large white one it's stuck on, that screen will disappear revealing the video at the start with the arrow.  I click the arrow to replay it and the video starts playing for a few seconds and then the "learn more" blue screen shows up.  Click the 'x' on "learn more" blue screen and the blackout occurs.  I receive the credit.  That's a glitch for sure.   

[schoolvan]

Wow! okay I'll give that a try if I understood all that.

[sruthann4]

no problems here.

you stay on each page 5 sec there are 10 pages. you x out of each page and then it shows next page.

then when you have done 10 pages it says thanks for viewing great content.

it is unlimited.

simple.

this is the same on clixsense uses. (but they give 2 cents lol)

[cathy37]

I haven't had any problem getting credit for this video when it is working.  Sometimes all I get is a blank page so I can't do anything.

[dsawan]

been getting just an hourglass or circle and nothing

[schoolvan]

sruthann4 it's not pages it's just a video I think it's like 2 or 3 minutes long ( a taste of aldi/ Ca vineyard dinner )

[appy9104]

It is a pretty good sign that there will not be credit if there is not some sort of finish or wrap up message like "learn more" or "congratulations", thanks.  I know I had one or two of these that didn't credit, they also didn't go to "learn more" like the first one I had done. 

[seesawing]

It is a pretty good sign that there will not be credit if there is not some sort of finish or wrap up message like "learn more" or "congratulations", thanks.  I know I had one or two of these that didn't credit, they also didn't go to "learn more" like the first one I had done. 

That's exactly what I find to be true occasionally, the Aldi CA vineyard dinner video, in particular.  It would play for its 2 or so minutes.  Then up next is the screen (mostly white) that says "Give us your opinion," which usually fades off in seconds.  But it's stuck there.  The "learn more" screen does not appear no matter how long you wait. 

[schoolvan]

Well so far I haven't had those come back in a couple of days hope they stay away.

[amiller44]

There's definitely a glitch on the Aldi/CA vineyard video...won't credit. Hyprmx should remove it from the lineup or figure out why it doesn't credit and fix it.

[schoolvan]

No there is no glitch and thank you very much for the help seesawing they do work and credit the way you explained how to do it.

[amiller44]

Well how exactly do we get the videos to credit? I don't understand what the other poster suggested we do in order to get them to credit.

[schoolvan]

Hi amiller44 well when the video is done playing sometimes there is a white box the shows up in the video  click on the ( x ) in the upper right corner of the white box the should be a replay button or round arrow bottom left of the video click it the video should strat to play again for a short time then the learn more box should show up.  If the white box does not show up when the video is done playing just hit the replay button again bottom left of the video it should play again for a short time.

Hope this helps.
 

[dsawan]

vid carousel does not as it gives me advertisement instead of the usual timer