In Context Survey dilemma

[seesawing]

Recognize this one?  The In Context surveys are "virtual reality" shopping in mass merchandisers or grocery chains enabling you to browse a specific shelf of items with your mouse picking out products that interest you enough to buy with virtual dollars and placing them in your shopping cart.  Then, you cash out and answer some followup questions.  It's really fun!

Technically speaking, since last year, I've noticed some improvements made to this survey.  The survey used to crash on my PC before it completely loaded.  That doesn't happen anymore and I've completed several of these surveys in the past few months.

But as recent as today, I find that when I get this offer, it gets hung up when going through the tutorial mode.  It forces you to go through a tutorial right before your virtual shopping trip begins.  Upon following the tutorial prompts it stops before going to the next step:  "Pickup Product" in which it shows you the "hand" and how to move over a product to put it in your cart.  There doesn't seem to be any way to get it to move as you can see the progress bar at the top.  If I wait on it (after 10 minutes), I receive a "disconnect" warning.  Upon clicking on the warning message, the tutorial will reload itself.  So I try again.  Then I find myself in a loop because it still won't advance to the "Pickup Product" part of the tutorial and the warning message returns.  I click on it and the tutorial reloads again.  Anybody ever have this problem?     

[sunwaters]

That happens to me too on my first try, but on my second chance to try that survey, I was able to complete it but a little bit slow after the tutorial.

[surveygrabber]

This has happen to me before. Technical issues like this prevented me from completing a survey.

[ccandpam]

It has happened to me countless times too. I enjoy doing the survey when it loads right. I think it is kind of fun.

[surveygrabber]

This also happened to me before. Technical issues or bugs have prevented me from completing a survey. Just check they check all of their surveys before they post it.

[fantasydream3]

I have experienced the same problems. It's a shame, because these surveys are actually fun and easy to complete. But they have problems loading the module sometimes.

[lywb2168]

I have experience some issues but not much really

[renee10]

I have this happen occasionally but not too often. I completed one today and it was fun.

[pstovall]

I have not seen this survey in quite a while.  I do agree that it is fun, and different, but I, like others here, have had a lot of problems with it.  I'd say I've been able to complete it about 50% of the time, which makes it worth trying for me.  I just figured it was my computer as I don't have the latest operating system, but maybe it's not just I!