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Topic: Surveys Page Not Working  (Read 2741 times)

kaat1220

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Re: Surveys Page Not Working
« Reply #15 on: August 22, 2017, 12:02:01 pm »
No, I always access FC surveys from the main page, and it did not work all day.

But, it is working now!

kaat1220

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Re: Surveys Page Not Working
« Reply #16 on: August 22, 2017, 12:04:24 pm »
Spoke too soon. Did one survey, and the page is back to HTTP.

I am getting annoyed at Fusion Cash.

sbenkoski

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Re: Surveys Page Not Working
« Reply #17 on: August 22, 2017, 12:26:10 pm »
humbug!!!!!!!!!!!!!!!!

Katie_thehappywife

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Re: Surveys Page Not Working
« Reply #18 on: August 22, 2017, 01:02:49 pm »
same as well for me also. I thought it was just my computer but if everyone else has a problem it has to be something else

skchan

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Re: Surveys Page Not Working
« Reply #19 on: August 22, 2017, 04:06:02 pm »
it's up and running now.

Mizzkizz7

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Re: Surveys Page Not Working
« Reply #20 on: August 22, 2017, 04:17:39 pm »
I'M still having issues accessing surveys. At first it went through and through and I completed one survey and then back to the error message. Still not fixed on my end.
Beautifulone1

heypeg

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Re: Surveys Page Not Working
« Reply #21 on: August 22, 2017, 05:28:42 pm »
That stinks.

ladavia89

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Re: Surveys Page Not Working
« Reply #22 on: August 22, 2017, 05:48:24 pm »
I'M still having issues accessing surveys. At first it went through and through and I completed one survey and then back to the error message. Still not fixed on my end.

It didn't work for about two days. loaded long enough for me to complete one survey today and now it back to not working

surveypro2016

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Re: Surveys Page Not Working
« Reply #23 on: August 22, 2017, 06:18:47 pm »
I'M still having issues accessing surveys. At first it went through and through and I completed one survey and then back to the error message. Still not fixed on my end.

It didn't work for about two days. loaded long enough for me to complete one survey today and now it back to not working

Same here. But, once in awhile I get it to load, try to do a survey, get DQ'd then the page goes back to error. Has anyone sent a support ticket?

kaat1220

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Re: Surveys Page Not Working
« Reply #24 on: August 22, 2017, 08:34:09 pm »
Yes, I did yesterday.

I even looked up their phone number and tried to call, but the automated voice says that they do not provide phone support for members.

This is annoying as heck. Especially since there is the added threat of possible revocations from the Tap Research glitch.

Their BBB report lists ONE employee, the owner. I certainly hope that this does not mean he is also our tech support staff.

If so, it's going to be a long wait.

snicole9519

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Re: Surveys Page Not Working
« Reply #25 on: August 22, 2017, 08:39:09 pm »
Yes, I did yesterday.

I even looked up their phone number and tried to call, but the automated voice says that they do not provide phone support for members.

This is annoying as heck. Especially since there is the added threat of possible revocations from the Tap Research glitch.

Their BBB report lists ONE employee, the owner. I certainly hope that this does not mean he is also our tech support staff.

If so, it's going to be a long wait.
You would think that a website with such a huge member base would invest in some phone representatives for it's members since we are the ones making them money..... ??? ::)
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ladavia89

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Re: Surveys Page Not Working
« Reply #26 on: August 22, 2017, 10:08:52 pm »
Yes, I did yesterday.

I even looked up their phone number and tried to call, but the automated voice says that they do not provide phone support for members.

This is annoying as heck. Especially since there is the added threat of possible revocations from the Tap Research glitch.

Their BBB report lists ONE employee, the owner. I certainly hope that this does not mean he is also our tech support staff.

If so, it's going to be a long wait.

I always thought Admin and Kohler were two different people so thats at least two staff.I know I've seen them say that the staff is fairly small but I'm almost certain they would have separate tech support than support for crediting/money issues

sbenkoski

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Re: Surveys Page Not Working
« Reply #27 on: August 23, 2017, 07:50:21 pm »
When the page is working someone has to add the links to the new surveys , so there is someone out there doing it. The new surveys do not add them selves.  This is total humbug!!  >:( >:( >:(

sherryfan

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Re: Surveys Page Not Working
« Reply #28 on: August 26, 2017, 12:06:47 pm »
It is very slow day, hope it will working soon

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