Seriously?

[tuffys_daughtr]

Oops! I quoted the wrong person lol. Sorry about that! Let me try again

[tuffys_daughtr]

I've never once had an issue with a support ticket always answered. But I could think of a reason why some aren't answered. The language used and your tone. If you come off as aggressive and pushy who would want to reply to that. An example but it's so true.

Yep I agree! Believe it or not, kindness works so much better! They do have other things to do too, it's not like they are just sitting around waiting for support tickets to come in. Plus, who knows how many members (active) there are here now. I put in a support ticket quite awhile back, but it wasn't terribly important, so I stated that I knew they were busy and to answer when they could.

[minioncookies]

Its funny I've sent in a few tickets over the years & they have always been answered in a timely manner. The latest was a week because it was the holidays . People who run the site have to live to. They  have never once ever closed a ticket of mine or anyone I've ever really got to know on this site. FYI if your rude or abrasive you probably wont get a reply. If you come to this site thinking its going to be easy with no effort put into it and cry ina  ticket i doubt you get a reply to that either.