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Topic: Seriously?  (Read 871 times)

Scrde

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Seriously?
« on: October 03, 2019, 11:58:39 pm »
Well Iíd appreciate if youíd quit closing my support tickets without answering. Iíve wasted absolutely enough time on this site because I havenít gotten any of the offers you claim to have given me or you only
Give a portion of what you said you would.

catchow

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Re: Seriously?
« Reply #1 on: October 05, 2019, 01:03:37 pm »
They dont read forum posts, so wont do you any good to post this on the forum

linderlizzie

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Re: Seriously?
« Reply #2 on: October 06, 2019, 02:45:42 pm »
Well Iíd appreciate if youíd quit closing my support tickets without answering. Iíve wasted absolutely enough time on this site because I havenít gotten any of the offers you claim to have given me or you only
Give a portion of what you said you would.

And once again we witness the "newbie" saga. They won't take the time to figure it all out and then they miss out on a little money and a lot of fun.

Or is it just millennial fever?


:fish:

potluck6

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Re: Seriously?
« Reply #3 on: October 06, 2019, 08:06:56 pm »
N ever did a support ticket.suppose never had to. Now probably wouldn't because of your experience. Have very few surveys that haven't paid just go to the next one  I forget about it.

dsosnowski06

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Re: Seriously?
« Reply #4 on: October 07, 2019, 01:17:20 pm »
Have had tickets open since last year and they have not closed them or responded to them.  I would just submit it again and hope for the best.

makeblessed

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Re: Seriously?
« Reply #5 on: October 09, 2019, 02:43:53 pm »
Think I've had to submit a support ticket once or twice since being on FC; it took awhile to get a response back so frustrating.

betlynjua

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Re: Seriously?
« Reply #6 on: October 10, 2019, 06:17:17 pm »
I have a support ticket opened right now as I speak ( type ).  It's one of just a small handful of tickets that I have ever generated in the years that I have been a member.  What that says about me is that I have very little problems here.

Whether my ticket gets an answer, gets resolved or gets closed with no response, I just simply move on.  There are plenty of other offers, surveys, etc. that are waiting for me. 

If your problem is so big that you have to bring it to the attention of admin. try sending another ticket. 

mapiklfish

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Re: Seriously?
« Reply #7 on: October 18, 2019, 11:37:08 am »
It is frustrating when you submit and support ticket and don't get an answer.

lisah0410

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Re: Seriously?
« Reply #8 on: October 19, 2019, 05:24:32 am »
Well I haven't had a chance to use the support system but I probably would get a little frustrated if there was no reply back.

NRAJOE

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Re: Seriously?
« Reply #9 on: October 19, 2019, 05:58:59 am »
Took them 3 months to get back to me over a 1099 issue.... :turkey:

tuffys_daughtr

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Re: Seriously?
« Reply #10 on: October 20, 2019, 08:53:11 am »
Well Iíd appreciate if youíd quit closing my support tickets without answering. Iíve wasted absolutely enough time on this site because I havenít gotten any of the offers you claim to have given me or you only
Give a portion of what you said you would.
I'm pretty sure they don't close them without responding. Have you checked your spam folder? My responses have not always been timely, but I do get a response. They have many members, which amounts to tons of help tickets. If they did close it without a response, I'm sure it was for a good reason.

lisah0410

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Re: Seriously?
« Reply #11 on: October 21, 2019, 06:20:47 am »
I haven't had to get a support ticket yet but I would be upset also if I did not get any response back either.

myfreebees316

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Re: Seriously?
« Reply #12 on: November 30, 2019, 05:32:45 pm »
I've never once had an issue with a support ticket always answered. But I could think of a reason why some aren't answered. The language used and your tone. If you come off as aggressive and pushy who would want to reply to that. An example but it's so true.

Actoon

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Re: Seriously?
« Reply #13 on: January 14, 2020, 04:16:33 am »
All things considered, I haven't got an opportunity to utilize the emotionally supportive network yet I most likely would get somewhat baffled if there was no answerback.

tuffys_daughtr

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Re: Seriously?
« Reply #14 on: January 20, 2020, 04:29:54 pm »
I haven't had to get a support ticket yet but I would be upset also if I did not get any response back either.
Yep I agree! Believe it or not, kindness works so much better! They do have other things to do too, it's not like they are just sitting around waiting for support tickets to come in. Plus, who knows how many members (active) there are here now. I put in a support ticket quite awhile back, but it wasn't terribly important, so I stated that I knew they were busy and to answer when they could.

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