Cant complete profile set up

[surveyc]

Ive tried several times to do the profile set up , but I keep getting an era telling me to try again in two hours.  Ive tried multiple times to no success my email is already confirmed.

[bostonphil]

Are you trying to complete profile on a computer?

Are you at home on your own internet?

Are you in the United States or Canada?

[surveyc]

computer , in the united states. So I dont understand what the issue is really

[ssarber]

I have been trying since March to change my address. Good luck 

[Jaspe]

With regard to using your home internet, does that mean the internet service has to be in your name? I am at home, but the internet service is not in my name. But there are no other Fusioncash accounts at this home location.

[metsrock69]

I hope you can get this issue taken care of. I have noticed this with other new users and  hopefully they get the issue fixed soon so all can be back to normal again

[dsawan]

That seems like something on fc end. They shd have it fixed

[bostonphil]

Are you still having problems setting up your profile?

If so, I assume that you opened a support ticket.

Do you need profile to work on Fusion Cash and to Cash Out? I am not certain that you do. Are you getting surveys?

[bostonphil]

I have been trying since March to change my address. Good luck 

I moved in February and had no trouble changing my address.

By March, everything had been locked down because of The Virus. I wonder if Covida has had anything to do with support tickets not being answered and all the glitches members are having.

[Jaspe]

I have been trying since March to change my address. Good luck 

I moved in February and had no trouble changing my address.

By March, everything had been locked down because of The Virus. I wonder if Covida has had anything to do with support tickets not being answered and all the glitches members are having.

All of the problems must be because of COVID as most if not all of these issues have started since then.  However programming and software wouldn't have changed due to COVID.  Just attention to help tickets and responses to community forum. Essentially anything that requires a person to address.  If this is a one-man-show, wouldn't there have been issues before COVID? Or were there issues starting before COVID?  A simple note on the community forum from someone would help.

I just hope that whoever is on the administrator side is okay, safe and healthy.  If we knew, we could show more support for them.  Actually, we probably should be showing more support anyway.

[bostonphil]

I have been trying since March to change my address. Good luck 

I moved in February and had no trouble changing my address.

By March, everything had been locked down because of The Virus. I wonder if Covida has had anything to do with support tickets not being answered and all the glitches members are having.

All of the problems must be because of COVID as most if not all of these issues have started since then.  However programming and software wouldn't have changed due to COVID.  Just attention to help tickets and responses to community forum. Essentially anything that requires a person to address.  If this is a one-man-show, wouldn't there have been issues before COVID? Or were there issues starting before COVID?  A simple note on the community forum from someone would help.

I just hope that whoever is on the administrator side is okay, safe and healthy.  If we knew, we could show more support for them.  Actually, we probably should be showing more support anyway.

I have been with FC 10 years or more. It was a completely different site when I joined. There were two or more administrators on the site. Support tickets were answered promptly. Administrators would jump into forum discussion. FC was always growing and there were always new ways to earn.

The site seemed to change about three years ago and has gone downhill from then. I do not know what the problem is but it is obvious that only one person now administers it.

It seems that new members are mostly the ones having technical problems with the site like updating information or cashing out especially that first time

UPDATE:  The name of the administrator who was very active with members is Kohler and he is long gone.  Other times "Administrator" posted.  That has not happened in a very long time.

[cathy37]

I have been trying to change my address for a couple of weeks and I keep getting an error.  I have submitted a support ticket but have not heard back yet.

[ssarber]

I have been trying to change my address for a couple of weeks and I keep getting an error.  I have submitted a support ticket but have not heard back yet.

I tried starting back in March. Put in 2 support tickets and not one response. I wouldn't count on anything. It's sad really

[countrygirl12]

I have been trying since March to change my address. Good luck 

I moved in February and had no trouble changing my address.

By March, everything had been locked down because of The Virus. I wonder if Covida has had anything to do with support tickets not being answered and all the glitches members are having.

All of the problems must be because of COVID as most if not all of these issues have started since then.  However programming and software wouldn't have changed due to COVID.  Just attention to help tickets and responses to community forum. Essentially anything that requires a person to address.  If this is a one-man-show, wouldn't there have been issues before COVID? Or were there issues starting before COVID?  A simple note on the community forum from someone would help.

I just hope that whoever is on the administrator side is okay, safe and healthy.  If we knew, we could show more support for them.  Actually, we probably should be showing more support anyway.

  It has nothing to do with Covid.  The issues with this site have been going on for 2-3 years.