FC Community

Discussion Boards => FusionCash => Topic started by: mykelbiz on January 05, 2008, 10:26:49 am

Title: Support Request
Post by: mykelbiz on January 05, 2008, 10:26:49 am

Just a quick question.   Has anyone else had difficulty in getting a response from their support tickets?  I submitted a request on my publisher account on 12/23/07 and another follow-up ticket on 12/28/07 and neither has a response.  Anyone else having the same problem?  I'm a bit apprehensive to send in a 3rd ticket for the same thing.

Title: Re: Support Request
Post by: texans08 on January 05, 2008, 10:31:31 am

i sent a support ticket, can remember the exact date. i had'nt heard anything back but, given it was the holidays, i did'nt think much about it. maybe give it another day or so? :dontknow:

Title: Re: Support Request
Post by: meadowsmay1130 on January 05, 2008, 12:03:44 pm

sometimes i have a quick response, but mostly it has taken weeks for mine to get a response, which is kinda annoying because when i first started FC it only took a few hours, or less.