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Discussion Boards => Off-Topic => Topic started by: jwallbank on December 12, 2010, 02:34:01 pm

Title: spyware & Malware
Post by: jwallbank on December 12, 2010, 02:34:01 pm
I just recently made the mistake of downloading something from the internet and not looking at the warnings from McAfee stating that there could be spyware attached. It took me 3 days to remove the downloaded software and find the Individual file or software that was corrupting my computer. The problem indications were that IE was constantly shutting down on me, while in add-on operation mode. I downloaded CCleaner and Malwarebytes which are both free by the way. It seemed to clean up my problem and also speed up my PC. I guess the morale to the story is be careful downloading and make sure you have a up to date Virus/spyware/malware package and utilize it to its fullest!!!!
Title: Re: spyware & Malware
Post by: cindyhair on December 12, 2010, 03:56:51 pm
Yep, I've learned my lesson about downloading programs like that which I know nothing about. I had my computer in the shop for 2 weeks after downloading Internet Security 2010 almost a year ago. Malwarebytes couldn't totally get rid of it because it kept regenerating. Then last week I downloaded something else that was supposed to speed up my computer. Malwarebytes finally got rid of it after several tries. I will NEVER EVER download anything I'm not familiar with again.    :wave:
Title: Re: spyware & Malware
Post by: thetotalfool on December 12, 2010, 04:34:16 pm
These days, I just reinstall a clean copy of Windows and start over.  Just one scan takes more time than backing up my files and the whole process.
Title: Re: spyware & Malware
Post by: constance312003 on December 12, 2010, 05:05:16 pm
I use malware too.  I love it.  It has cleaned up my computer on several occasions.  My tech person at work told me about it.
Title: Re: spyware & Malware
Post by: SCarter984 on December 12, 2010, 06:14:56 pm
These days, I just reinstall a clean copy of Windows and start over.  Just one scan takes more time than backing up my files and the whole process.

How can you reinstall a clean copy and make sure all the drivers load back on?  I did this once, years ago, and lost all my drivers.  I had to go online and find then reinstall them.  It was not easy.  Of course back then I was not as tech savvy (LOL) as I am now.  I want to do this on my old work horse (a Dell and a different computer) because its running slow and my roommate downloaded stuff which I believe to be spyware or something.  I just want to clean everything and start over.  Maybe it will speed up the computer.  One thing I have noticed is that this Dell is  a 286.  Does this mean it will run slow anyway?  I would appreciate some feed back.
Title: Re: spyware & Malware
Post by: frozenimage on December 12, 2010, 09:34:17 pm
The same happened to me whenever i do download offers or download stuff in general.  I've been using avg and spyware doctor since then.
Title: Re: spyware & Malware
Post by: ninajay on December 12, 2010, 11:23:25 pm
That happened to me about a year ago. I had to re-install windows...I thought I was going to lose everything. Thank goodness I had back up. I'm very careful about downloading unfamiliar anything now
Title: Re: spyware & Malware
Post by: lvstephanie on December 13, 2010, 06:59:21 am
I just got the "HDD Rescue" trojan on Sat and spent 3 hours trying to clean it (actually it took Malwarebytes that long to run the scan). And I have an up-to-date AV (Symantec's AV) on my system, so don't solely rely on your AV to catch everything, esp. trojans. For some of the more tech savvy, you may consider making a copy of your hard-drive. There is an open-source program Clonezilla that you can use to make a backup image of your hard-drive. Also some PC manufacturers are adding Rescue partitions onto their systems (for example Lenovo laptops are being made with these) that include tools for making a rescue CD and / or creating a back-up of your system.
Title: Re: spyware & Malware
Post by: thetotalfool on December 13, 2010, 09:03:06 am
These days, I just reinstall a clean copy of Windows and start over.  Just one scan takes more time than backing up my files and the whole process.

How can you reinstall a clean copy and make sure all the drivers load back on?  I did this once, years ago, and lost all my drivers.  I had to go online and find then reinstall them.  It was not easy.  Of course back then I was not as tech savvy (LOL) as I am now.  I want to do this on my old work horse (a Dell and a different computer) because its running slow and my roommate downloaded stuff which I believe to be spyware or something.  I just want to clean everything and start over.  Maybe it will speed up the computer.  One thing I have noticed is that this Dell is  a 286.  Does this mean it will run slow anyway?  I would appreciate some feed back.
I guess I'm just lucky that I still have most of my installation discs around.  I gave up fighting when my moms computer got something that over 10 different scans couldn't completely clean.
Title: Re: spyware & Malware
Post by: ULuvCeCe on December 13, 2010, 09:04:42 am
Malwarebytes is a wonderful tool, if you ever have issues not being able to get it to run due to the virus attacking so much of your pc go into safe mode.  A full scan of malwarebytes in safemode usually solves everything. I would also run your anti-virus in safe mode thereafter just for measure.

Also if the AV doesn't say Norton, McAfee, Avast, AVG, Spyware Doctor, it's usually not an AV. Do your research before selecting which AV is best for you! :wave:
Title: Re: spyware & Malware
Post by: bschumacher on December 13, 2010, 09:55:41 am
Whatever you do, DON'T download any toolbars. Inbox Dollars and Mypoints toolbars wreaked havoc with my ability to do a normal search on IE. After deleting the toolbars, my computer genius husband who writes software for a living had to spend hours to get my computer back up to speed.
Title: Re: spyware & Malware
Post by: constance312003 on December 13, 2010, 06:44:15 pm
thanks for all the good information.  I am still learning all this computer stuff.
Title: Re: spyware & Malware
Post by: texaswhiterose on December 13, 2010, 07:14:28 pm
I have malwarebytes and avg (free) and they keep my computer pretty clean and safe.
Title: Re: spyware & Malware
Post by: RMWorld on December 13, 2010, 07:22:55 pm
Yeah, I'm sure we've all had our hands full of spyware before. Dragging down your computer like a deadly cold.... slower.... slower... you know... until you either have the patience to hunt it down in major slow motion because your processor won't move.... or as I've seen on other posts.... I had simply reinstalled Windows and wa!la! all the probs were gone. The reinstall took a few hours but better than wasting a few hours a day trying to get anything done... or hunting for the root of that awful malware file. Or the fake virus protection scams that won't disappear, ... and somehow prevent you from doing any other action than buying their software to fix your problem... ha. Someones getting rich....

I have had great success with the FREE download of AVG. Very respected and trustworthy program. Install takes up a little space on the hard drive and initial updates to new virus definitions folders takes a little while but always detects threats and isolates any potentially dangerous files. I highly recommend installing AVG for max protection from virus threats, pass word and identity theives, .... having AVG truly provides a sense of safety while doing anything online.
Title: Re: spyware & Malware
Post by: cindyhair on December 14, 2010, 05:07:41 am
Whatever you do, DON'T download any toolbars. Inbox Dollars and Mypoints toolbars wreaked havoc with my ability to do a normal search on IE. After deleting the toolbars, my computer genius husband who writes software for a living had to spend hours to get my computer back up to speed.

I haven't had any problems with toolbars but maybe it's because I use firefox instead of IE. I don't ever use IE anymore unless it's required for a particular offer or survey. Firefox is faster & easier to use.
Title: Re: spyware & Malware
Post by: cindyhair on December 14, 2010, 05:10:02 am
Malwarebytes is a wonderful tool, if you ever have issues not being able to get it to run due to the virus attacking so much of your pc go into safe mode.  A full scan of malwarebytes in safemode usually solves everything. I would also run your anti-virus in safe mode thereafter just for measure.

Also if the AV doesn't say Norton, McAfee, Avast, AVG, Spyware Doctor, it's usually not an AV. Do your research before selecting which AV is best for you! :wave:

How do you run it in safe mode? I've never heard of this before but it sounds like something I need to learn about.   :wave:
Title: Re: spyware & Malware
Post by: thetotalfool on December 14, 2010, 08:46:03 am
One thing I always keep around is an external harddrive to backup my files.  That really helps, because as long as my important files are safe on it, I don't have to worry much about the computer itself.
Title: Re: spyware & Malware
Post by: ULuvCeCe on December 14, 2010, 10:16:17 am
Malwarebytes is a wonderful tool, if you ever have issues not being able to get it to run due to the virus attacking so much of your pc go into safe mode.  A full scan of malwarebytes in safemode usually solves everything. I would also run your anti-virus in safe mode thereafter just for measure.

Also if the AV doesn't say Norton, McAfee, Avast, AVG, Spyware Doctor, it's usually not an AV. Do your research before selecting which AV is best for you! :wave:

How do you run it in safe mode? I've never heard of this before but it sounds like something I need to learn about.   :wave:

As your computer is booting continuously tap your "F8 Key" which should bring up the "Windows Advanced Options Menu" then you arrow to the "Safe Mode" option and press enter. You'll know you're in safe mode successfully because it will say it in the corners on the desktop and your icons will look a lot larger than normal windows. To get out you reboot as normal. Hope this helps :wave:
Title: Re: spyware & Malware
Post by: jwallbank on December 14, 2010, 02:19:06 pm
I just recently made the mistake of downloading something from the internet and not looking at the warnings from McAfee stating that there could be spyware attached. It took me 3 days to remove the downloaded software and find the Individual file or software that was corrupting my computer. The problem indications were that IE was constantly shutting down on me, while in add-on operation mode. I downloaded CCleaner and Malwarebytes which are both free by the way. It seemed to clean up my problem and also speed up my PC. I guess the morale to the story is be careful downloading and make sure you have a up to date Virus/spyware/malware package and utilize it to its fullest!!!!
     I got rid of all my toolbars addons including google and Bing, malware seems to like to attach to those.
Title: Re: spyware & Malware
Post by: RMWorld on December 14, 2010, 09:02:49 pm
I've never used FireFox but have heard many good reviews over the years. I've always used IE which is prone to a much larger virus threat and easier prone to bugs and program malfunction. I'm going to have to try it sometime....
Title: Re: spyware & Malware
Post by: cindyhair on December 15, 2010, 06:29:08 am
Malwarebytes is a wonderful tool, if you ever have issues not being able to get it to run due to the virus attacking so much of your pc go into safe mode.  A full scan of malwarebytes in safemode usually solves everything. I would also run your anti-virus in safe mode thereafter just for measure.

Also if the AV doesn't say Norton, McAfee, Avast, AVG, Spyware Doctor, it's usually not an AV. Do your research before selecting which AV is best for you! :wave:

How do you run it in safe mode? I've never heard of this before but it sounds like something I need to learn about.   :wave:



As your computer is booting continuously tap your "F8 Key" which should bring up the "Windows Advanced Options Menu" then you arrow to the "Safe Mode" option and press enter. You'll know you're in safe mode successfully because it will say it in the corners on the desktop and your icons will look a lot larger than normal windows. To get out you reboot as normal. Hope this helps :wave:

Thanks for the info! I will definitely try this the next time I have a problem. You rock!   :thumbsup:
Title: Re: spyware & Malware
Post by: ULuvCeCe on December 15, 2010, 08:46:13 am
I've never used FireFox but have heard many good reviews over the years. I've always used IE which is prone to a much larger virus threat and easier prone to bugs and program malfunction. I'm going to have to try it sometime....

I prefer FF over IE for that same purpose. If you don't like it, you can always switch back :wave:

@CindyHair no problem, glad to help and prevent issues!
Title: Re: spyware & Malware
Post by: fixerupper3530 on December 15, 2010, 08:53:09 am
 :D  You did the right thing, CCleaner and Malwarebytes saved my dying Laptop 2 month ago :crybaby2:. Now I tell everyone to use them before considering the idea of calling a pro, or tossing it into the trash.  :thumbsup:
Title: Re: spyware & Malware
Post by: SarahPunk on December 15, 2010, 09:13:41 am
Definately, I use both CCleaners and Microsoft Live Security. They both work amazingly. Also, the only time I got a bad virus was from Shockwave, but I was able to clean it up myself. So beware.
Title: Re: spyware & Malware
Post by: SCarter984 on December 15, 2010, 09:10:59 pm
These days, I just reinstall a clean copy of Windows and start over.  Just one scan takes more time than backing up my files and the whole process.

How can you reinstall a clean copy and make sure all the drivers load back on?  I did this once, years ago, and lost all my drivers.  I had to go online and find then reinstall them.  It was not easy.  Of course back then I was not as tech savvy (LOL) as I am now.  I want to do this on my old work horse (a Dell and a different computer) because its running slow and my roommate downloaded stuff which I believe to be spyware or something.  I just want to clean everything and start over.  Maybe it will speed up the computer.  One thing I have noticed is that this Dell is  a 286.  Does this mean it will run slow anyway?  I would appreciate some feed back.
I guess I'm just lucky that I still have most of my installation discs around.  I gave up fighting when my moms computer got something that over 10 different scans couldn't completely clean.

Great information everyone!  I will start with the re-install for my PC.  I use the free avg and malware bytes on my laptop, and have since put it on the PC and don't ever seem to have problems, except when I was using IE.  I now use firefox exclusively.
Title: Re: spyware & Malware
Post by: jusu on December 16, 2010, 05:45:13 am
I always use Malwarebytes and Ccleaner. Spybot is another good free program.
Title: Re: spyware & Malware
Post by: lvstephanie on December 16, 2010, 01:47:05 pm
Malwarebytes is a wonderful tool, if you ever have issues not being able to get it to run due to the virus attacking so much of your pc go into safe mode.  A full scan of malwarebytes in safemode usually solves everything. I would also run your anti-virus in safe mode thereafter just for measure.

Also if the AV doesn't say Norton, McAfee, Avast, AVG, Spyware Doctor, it's usually not an AV. Do your research before selecting which AV is best for you! :wave:

How do you run it in safe mode? I've never heard of this before but it sounds like something I need to learn about.   :wave:

As your computer is booting continuously tap your "F8 Key" which should bring up the "Windows Advanced Options Menu" then you arrow to the "Safe Mode" option and press enter. You'll know you're in safe mode successfully because it will say it in the corners on the desktop and your icons will look a lot larger than normal windows. To get out you reboot as normal. Hope this helps :wave:

If you do want to boot into safe-mode, you may need to go into "Safe Mode with Network", esp. if you want to have your AV program update its virus definition files before running a scan.

Another option is to create a bootable CD or USB drive that has some AV program on it. Since the computer would be booting off of the CD instead of your hard-drive, you can be sure that the AV program isn't being affected by any malware that may have affected your system.