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Discussion Boards => Payments => Topic started by: Nana923 on January 24, 2011, 05:41:26 am

Title: Payment was returned
Post by: Nana923 on January 24, 2011, 05:41:26 am

Earlier this month I had cashed out, after saying approved I still have not recieved the money through DD and now they are saying they couldnt located my account. I need to contact them so they can resend. what do I do?

Title: Re: Payment was returned
Post by: bonskibon on January 24, 2011, 05:47:11 am

Did you record your DD information for them to deposit in your account?

Just saw from another post that you did put your DD information down.  I would contact them if that is saying what you need to do. 

Title: Re: Payment was returned
Post by: Nana923 on January 24, 2011, 05:49:05 am

yes and i set it up just right..what can i do now?

Title: Re: Payment was returned
Post by: janell07 on January 24, 2011, 05:52:17 am

You might put a support ticket in or see if there is a number to call and see what needs to be done. 

Title: Re: Payment was returned
Post by: Nana923 on January 24, 2011, 05:58:02 am

I already put out a support ticket but cant seem to find a telephone number..this is very frustrating

Title: Re: Payment was returned
Post by: jordandog on January 24, 2011, 06:37:10 am

Quote from: Nana923 on January 24, 2011, 05:58:02 am

I already put out a support ticket but cant seem to find a telephone number..this is very frustrating

You did the correct thing by submitting a Support Ticket. The telephone number will NOT help. Below is a post from Admin about this. Even though it is about a missing check, it still applies to your problem. Hope you get it resolved soon.:
**************************************************************************************
Administrator
FusionCash Staff
Silver Member

Posts: 1331
Re: No check
« Reply #8 on: December 30, 2010, 03:03:21 pm » Message ID: 291712 Quote 

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That phone number is ONLY for revoking your Direct Deposit authorization.  We do not offer telephone support.  Personal account issues like a missing check are best handled via support ticket (we try to avoid posting your personal account info on the public forums).
 
 
 

Title: Re: Payment was returned
Post by: Nana923 on January 24, 2011, 06:42:57 am

thanks everyone hopefully i get this resolved soon