FC Community

Discussion Boards => Support => Topic started by: veronica773 on July 31, 2011, 09:16:16 pm

Title: Video Page Not Working
Post by: veronica773 on July 31, 2011, 09:16:16 pm
I click on the video page to watch "Against the Wall from Lifetime!" for 2 cents.  Nothing was there.  I click on the next video and it was blank too.

Title: Re: Video Page Not Working
Post by: sweatytree on July 31, 2011, 10:34:01 pm
Yeah I was excited to see the video and it was going to pay 2 cents.  Then I noticed that there is a glitch with the video.  I hope Fusion Cash fixes this soon.
Title: Re: Video Page Not Working
Post by: Mojoshog on July 31, 2011, 11:20:05 pm
Same thig here. I see the link but no video. Looks like FC may be getting a new provider to furnish the video engine. Don't seem to be off to a great start though.
Title: Re: Video Page Not Working
Post by: dsawan on August 01, 2011, 05:04:31 am
Yep, tried 2 different browsers and no go. Did someone post a support ticket yet?
Title: Re: Video Page Not Working
Post by: yosav on August 01, 2011, 05:23:45 am
i agree alot of problems with videos latley
Title: Re: Video Page Not Working
Post by: rbudovec1947 on August 01, 2011, 06:33:43 am
Yep, tried 2 different browsers and no go. Did someone post a support ticket yet?

I filed a support ticket on 7/31 about the new technical glitch in videos. Waiting for a response from FC.  :thumbsup:
Title: Re: Video Page Not Working
Post by: bessie1111 on August 01, 2011, 06:53:30 am
Haven't seen that video yet, but I have noticed many of my videos no longer credit when I view them with Firefox.  They will usually credit for me in IE, however. 
Title: Re: Video Page Not Working
Post by: veronica773 on August 01, 2011, 07:07:30 am
@rbudovec1947,

Thank you for sending in a support ticket.  I just thought that admin or Kohler read the forum under support. :thumbsup:
Title: Re: Video Page Not Working
Post by: WakaFlockaFlame on August 01, 2011, 07:57:47 am
That sucks :(
Title: Re: Video Page Not Working
Post by: rbudovec1947 on August 01, 2011, 08:34:35 am
@rbudovec1947,

Thank you for sending in a support ticket.  I just thought that admin or Kohler read the forum under support. :thumbsup:

I'm sure they do. Who knows how often though? A support ticket might bring this issue to their attention more quickly. I don't know about the rest of you, but I want those videos fixed so that they begin crediting for us again! Oh, and while you're at it, how about more videos too please, FC!!!  ;D
Title: Re: Video Page Not Working
Post by: monnee on August 01, 2011, 08:54:55 am
The video worked out okay for me, but sometimes it works and somtimes it doesn't work.  So just report it to FC, wait, and try again the next day.
Title: Re: Video Page Not Working
Post by: rbudovec1947 on August 01, 2011, 12:06:01 pm
The video worked out okay for me, but sometimes it works and somtimes it doesn't work.  So just report it to FC, wait, and try again the next day.

Update: New football video today! Credited instantly! Videos are fixed! Thanks, FC techs working behind the scenes.  :notworthy:
Title: Re: Video Page Not Working
Post by: samrhett2 on August 01, 2011, 12:27:54 pm
I didn't have the football video.  I had the same one Veronica had that was blank.  I was excited over the .02 too since I have had that Emily Rossum one that is 6 minutes long that keeps appearing.  lol.  I am getting sick of that one.
Title: Re: Video Page Not Working
Post by: rbudovec1947 on August 01, 2011, 12:38:52 pm
I didn't have the football video.  I had the same one Veronica had that was blank.  I was excited over the .02 too since I have had that Emily Rossum one that is 6 minutes long that keeps appearing.  lol.  I am getting sick of that one.

You might try logging in using IE. I've had good experiences with videos working properly and crediting instantly more often using IE as my browser.   :thumbsup:
Title: Re: Video Page Not Working
Post by: jkhanson on August 02, 2011, 06:41:18 am
I have had better luck with videos crediting
when using IE.

I didn't get the football one.  I had a Lindsay Lohan
and a preview for "One Day".
Title: Re: Video Page Not Working
Post by: lywb2168 on August 02, 2011, 07:04:17 am
This video has not being working for me either, I tried in both IE and firefox and still nada.  Today i got one for Lindsay Lohan and New Zealand airlines but not the one for football.  Hopefully they fix this one soon.
Title: Re: Video Page Not Working
Post by: Annella on August 02, 2011, 03:04:08 pm
Every time I click on the "One Day" video, it hangs up my system and I have to reboot. There is clearly a problem with this. I don't mind "glitches' because they are a part of owning a computer and surfing the web, however, I don't like to have to restart my system as that denotes a really bad problem.