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Discussion Boards => Support => Topic started by: Yazoo63 on March 24, 2012, 04:50:34 am

Title: support ticket wait time
Post by: Yazoo63 on March 24, 2012, 04:50:34 am

Is there an unwritten rule as to how long to wait before submitting a support ticket?

I completed a survey a couple of days ago and have not been credited yet.  I wanted to give it some time to credit, but I'm not sure how much time is enough.

I've never submitted a ticket before, so any guidance would be appreciated!

Title: Re: support ticket wait time
Post by: dsawan on March 24, 2012, 03:21:51 pm

takes a bit, but give it 3-4 days