FC Community
Discussion Boards => Off-Topic => Topic started by: eleisa on September 28, 2007, 11:39:16 am
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I had to tell someone this,,, I called Dell, and the lady on the phone could not hear me.. I asked her, where are you.. I practically yelling..
She said, she is here LOCALLY in the Philipines... ??? Considering, I am in Tampa, I don't know where Philipines, FL is on the map...
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LOL YEAH THAT FUNNY
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maybe it just poped up and isn't on the map there yet :bs:
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That is very funny...I know we all have those annoying customer service calls, and I try and be polite but if i can'tunderstand them and they keep trying to say the same thing over and over I get more angry. I am scared one day i will agree to something I didn't mean to, just because I didn't understand what they were saying. Especially when it comes to credit card companies.
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Outsourcing, you got to love it. ::)
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lol I ask them to spell the words out if I dont understand them or ask for another rep. I lose patience if they continue to ask me to repeat or if I have to ask them to keep repeating.
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LOL hope it was a 1 800 number you called lol
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I've had to call Dell many times and I get the same thing, but I live in Texas.
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I have a general rule of thumb that if I can't understand the person on the phone I ask them to transfer me to the next available agent. It also helps to have direct numbers to companies you deal with on a regular basis. For instance with Sprint I call one direct number to a department that doesn't handle my issue, but since their a part of Sprint they help me with it. Works everytime.