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Discussion Boards => Support => Topic started by: tikihut5 on October 18, 2014, 03:39:06 am

Title: Radioloyalty earnings from August being denied.
Post by: tikihut5 on October 18, 2014, 03:39:06 am
Sometime in the past two days, 21 cents of radioloyalty earnings from August were denied. Why?
Title: Re: Radioloyalty earnings from August being denied.
Post by: yikes77 on October 18, 2014, 06:01:22 am
I'm annoyed that they dropped it to a penny per 30 minutes.  :/
Title: Re: Radioloyalty earnings from August being denied.
Post by: ro901 on October 18, 2014, 08:00:01 am
Well this is the first I've heard of this but found 42cents denied  this morning with no explanation. Where did you find out about it? If they're only paying a penny for 30 minutes now then I won't bother anymore.
Title: Re: Radioloyalty earnings from August being denied.
Post by: catherinedwhite on October 18, 2014, 08:26:19 am
This is the first time every I have had Radio Loyalty denied, as well.  I had pretty much stopped listening anyway since it bogs down the computer so badly.  I won't be doing RC anymore.
Title: Re: Radioloyalty earnings from August being denied.
Post by: bostonphil on October 18, 2014, 09:40:51 am
I would be real unhappy of this happened to me. I gave up on Radio Loyalty when we were required to listen for 30 minutes in order to earn a reward.

If no one can answer your question on the discussion board, I would open a support ticket just to find out why this happened. Since this happened to others, the administrator might join this discussion and explain why this happened.

 ???
Title: Re: Radioloyalty earnings from August being denied.
Post by: tikihut5 on October 18, 2014, 10:35:02 am
Well this is the first I've heard of this but found 42cents denied  this morning with no explanation. Where did you find out about it? If they're only paying a penny for 30 minutes now then I won't bother anymore.
I found out when I went to my account and saw "-0.21 denied" in red under my balance. I scrolled down to see what had been denied.
Title: Re: Radioloyalty earnings from August being denied.
Post by: Administrator on October 18, 2014, 11:03:26 am
RL identified a handful of members as (somehow) bypassing security or otherwise exploiting their system, and refused to pay for a number of those captcha submissions.  As is our policy, when an advertiser refuses to pay, we do have to revoke credit.  An email explaining this went out a few hours ago to the affected members; I'm sorry about the delay between denial and the email explanation -- we had a big email queue today.
Title: Re: Radioloyalty earnings from August being denied.
Post by: mcornwell on October 19, 2014, 09:23:28 pm
I hot my email about my RL credits being denied yesterday.They took 12c back from me.I would like to know why it took them 2 months to do it.I'm not listening to RL tonight.It is getting to be more trouble than it's worth.
Title: Re: Radioloyalty earnings from August being denied.
Post by: swogden on October 20, 2014, 05:52:01 pm
I'm annoyed that they dropped it to a penny per 30 minutes.  :/

I'm still getting $.03 per 30 minutes -- when the captcha shows up so I can submit it.
Title: Re: Radioloyalty earnings from August being denied.
Post by: Administrator on October 21, 2014, 03:04:21 am
I'm annoyed that they dropped it to a penny per 30 minutes.  :/

I'm still getting $.03 per 30 minutes -- when the captcha shows up so I can submit it.
The price reduction mentioned by yikes77 applies only to Canadian members.
Title: Re: Radioloyalty earnings from August being denied.
Post by: keauhou on October 29, 2014, 09:17:29 am
It really bogs down my computer and the browser ends up freezing and I have to force quit, so I don't to it anymore.
Title: Re: Radioloyalty earnings from August being denied.
Post by: clickers on October 29, 2014, 09:58:58 am
I noticed that I wasn't getting any credit from RL at all so I stopped using it for the time being.
Title: Re: Radioloyalty earnings from August being denied.
Post by: RobertMendez on October 30, 2014, 03:46:09 pm
wow darn thats not right! :(
Title: Re: Radioloyalty earnings from August being denied.
Post by: jgw007 on October 30, 2014, 10:55:26 pm
I had 3 cents of RL denied from that same month. I'm pretty done with RL.

(http://www.fusioncash.net/sig.php/876729b48e85x7.png) (http://www.fusioncash.net/?ref=jgw007)
Title: Re: Radioloyalty earnings from August being denied.
Post by: berthabutt on October 31, 2014, 05:58:46 am
How do you bypass security on RL? ??? ::)
Title: Re: Radioloyalty earnings from August being denied.
Post by: patapon555 on November 01, 2014, 01:38:19 pm
I'm not happy with radioloyalty. I got some of my credits revoked too. This is just unacceptable.
Title: Re: Radioloyalty earnings from August being denied.
Post by: kapeh12 on November 02, 2014, 06:24:12 am
I haven't had credits revoked (yet), but I've been having my account locked for no reason.  I stopped using RL for a while after they locked my account for no reason about a year ago.  I just started using again last month and after 2 sessions (2 different days), was locked again.  No explanation.  When I worked with the RL loyalty team to get my account reinstated, they also mentioned a RL account I had through another GPT site was also locked a few months earlier.  Thing is - I haven't used that RL account, so how could that account be locked for "suspicious" activity.

I have a feeling one of their system upgrades introduced a bug in their system that is causing these various issues.  I've been trying to work with their contact person to provide detailed information as to the browsers and accounts being used, prior to the account being suspended in hopes they will forward the information to their technical team to research where the bug in their system is to fix it.

All I can say is this is way more headache that it's worth.  I'm giving them one more chance if they re-open my account again.  If I get locked out a 3rd time for no reason, I will not be using their service anymore as it's way too much effort to get it re-opened.

It's a pity too - I used to be a very loyal listener of their service, then about a year ago, things started going downhill fast on that site.