FC Community

Discussion Boards => Support => Topic started by: AirforceSS on August 22, 2009, 07:52:05 am

Title: Internet Explorer Login Failure
Post by: AirforceSS on August 22, 2009, 07:52:05 am

I tried logging in to FusionCash by Internet Explorer (which was working until today), and when I put in my correct login information, and clicked "Go", it reloaded the previous page, it kept doing so until I finally gave up. For some reason I can login with Mozilla Firefox, but not Internet Explorer.

(the reason I need Internet Explorer, is because that's the only way I can complete the MyThoughtCounts survey)

Title: Re: Internet Explorer Login Failure
Post by: AirforceSS on August 25, 2009, 04:12:04 pm

This topic has  been here for a while! Isn't anyone going to post any helpful tips?

Title: Re: Internet Explorer Login Failure
Post by: Moptsp on August 25, 2009, 04:24:14 pm

What version of IE are you using?
Have you cleared your cookies?

I can log in fine with IE 8.0.

Title: Re: Internet Explorer Login Failure
Post by: silklash on August 25, 2009, 06:25:12 pm

At work, I'm using IE 6.0 and it works fine.  Clear your cookies, temp files, cache, etc on IE.  You might also want to check for any blockers.  Have you tried IE on a diff system?

Title: Re: Internet Explorer Login Failure
Post by: letsearn on August 25, 2009, 06:40:10 pm

Even I do it in IE8, it works fine for me. Maybe ur IE has been corrupted, can you access all other websites properly other than FC? If clearing cookies and deleting your previous history doesn't work, you can try and repair it by re-installing.

Title: Re: Internet Explorer Login Failure
Post by: AirforceSS on August 26, 2009, 03:49:23 pm

How do I clear my cookies on IE? I'm running versoin 8.0

Title: Re: Internet Explorer Login Failure
Post by: AirforceSS on August 30, 2009, 07:30:35 am

Okay, I cleared my cookies, it still doesn't work... Should I send in a ticket?