FC Community

Discussion Boards => Support => Topic started by: rgiles07 on March 23, 2009, 01:29:05 pm

Title: Better Business Bureau
Post by: rgiles07 on March 23, 2009, 01:29:05 pm
Is this an accredited business with the better business bureau?
Title: Re: Better Business Bureau
Post by: Administrator on March 23, 2009, 02:47:09 pm
FusionCash is not accredited, but it is rated "A": http://sanjose.bbb.org/BusinessReport.aspx?CompanyID=228043

We are considering accreditation at this time, but we're not sure yet.
Title: Re: Better Business Bureau
Post by: Administrator on April 01, 2009, 12:06:07 pm
We're accredited now :)
Title: Re: Better Business Bureau
Post by: Stealth3si on April 01, 2009, 03:28:44 pm
That's reassuring.  ;D
Title: Re: Better Business Bureau
Post by: silklash on April 02, 2009, 12:30:04 pm
For those of us not familiar w/ the operations of the BBB, can we can get a clearer understanding of what it means to "accredited" by the BBB & what that means to the FC membership?  Sounds reassuring though!!! :)
Title: Re: Better Business Bureau
Post by: mrisha on April 04, 2009, 01:12:41 pm
We're accredited now :)

This is good to know. :thumbsup:
Title: Re: Better Business Bureau
Post by: Administrator on April 05, 2009, 12:51:18 pm
For those of us not familiar w/ the operations of the BBB, can we can get a clearer understanding of what it means to "accredited" by the BBB & what that means to the FC membership?  Sounds reassuring though!!! :)
It means that we have pledged to meet or exceed the BBB's Accreditation standards, which you can see here:
http://www.bbb.org/us/bbb-accreditation-standards/

As a FusionCash member, nothing in particular changes for you, although this is a sign to you of our commitment to customer service.
Title: Re: Better Business Bureau
Post by: klkwid on April 06, 2009, 07:03:52 pm
Thats pretty cool!  Congrats to FC!  I never even gave it a thought in the first place to look for FC on the BBB, but it's very nice to know that you meet their standards!
Title: Re: Better Business Bureau
Post by: LittleDebbieG on April 07, 2009, 08:41:58 am
Thats pretty cool!  Congrats to FC!  I never even gave it a thought in the first place to look for FC on the BBB, but it's very nice to know that you meet their standards!

I've always checked out new places with the Better Business Bereau before actually checking them out. I have even submitted reports to them for a number of companies.

Before I joined FusionCash, I did indeed check the ratings on the BBB. At the time, they weren't accredited and had a low rating - but my gut said to give it a shot. However, I stuck with only free offers at the time. After mentioning the low BBB rating, there was a response not much later from the Administrator (http://www.fusioncash.net/forum.php?topic=4052.msg43490#msg43490) who explained that the low rating was because the BBB did not have specific contact information (that could have been easily looked up). After the company provided the information, their rank jumped to an "A".

When FC became accredited, they received and A+ rating.
Title: Re: Better Business Bureau
Post by: michmom09 on April 09, 2009, 07:01:50 pm
It is very reassuring to hear that you are accredited with the BBB.... thank you for letting us know this.  I am new to all of this and it makes me feel a little better to know it.