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Discussion Boards => Support => Topic started by: makeblessed on August 22, 2016, 03:41:02 pm

Title: Not receiving daily e-mail
Post by: makeblessed on August 22, 2016, 03:41:02 pm
Been away for two weeks, so was not on the site. Since returning, have not received  the daily e-mail since 8/19. Do I need to re-sign up again?
Title: Re: Not receiving daily e-mail
Post by: fantasydream3 on August 22, 2016, 06:33:46 pm
I remember reading something like this happening before. You can turn if off and on again to reset it. Go to My Account -> left side Email Preferences
Title: Re: Not receiving daily e-mail
Post by: alarisracing on August 23, 2016, 01:56:30 pm
Possibly submitting a support ticket for customer service can check your account.
Title: Re: Not receiving daily e-mail
Post by: dinkydawes on August 23, 2016, 03:01:38 pm
Have you checked your junk mail? I thought I hadn't got my email, but found it in the junk section.
Title: Re: Not receiving daily e-mail
Post by: Segun15 on August 23, 2016, 03:23:26 pm
i didn't do my daily emails all i had to do was to go to fc and resign up
Title: Re: Not receiving daily e-mail
Post by: betlynjua on August 24, 2016, 05:29:32 am
I have had my daily email quit on me a few times over the years.  It's not because I've been away from the site but I wouldn't have one in my inbox.

I simply logged on to the site and re-registered.  I think in every case I got the email that very day.

There was never any clear explanation as to why they stopped coming in; perhaps a glitch or maybe it was a software update on my system.  Whatever the case, it has never been a problem, just sign up again.
Title: Re: Not receiving daily e-mail
Post by: ladavia89 on August 24, 2016, 01:35:56 pm
If you don't click on it for an extended period the site automatically unsubscribes you from the list. You just have to sign back up for it.
Title: Re: Not receiving daily e-mail
Post by: dsawan on August 24, 2016, 02:29:23 pm
yep, sign up again
Title: Re: Not receiving daily e-mail
Post by: kevint5 on August 26, 2016, 06:42:02 am
Yep this has happened to me but it is very rare but I always get the next day.