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Discussion Boards => FusionCash => Topic started by: annadote on May 17, 2019, 01:05:00 pm

Title: Survey Tip
Post by: annadote on May 17, 2019, 01:05:00 pm
I learned a new technique for troubleshooting surveys recently. It started when I was taking a survey and had spent some time on it when the pop up window said that I had lost my connection and gave me an error message. At first I panicked that I had wasted my time, but then it occurred to me to copy the URL from the pop-up window and paste it into a new tab in my browser. It worked (though I had to re-answer the previous question again) and the survey credited. Something to keep in mind for the future.
Title: Re: Survey Tip
Post by: betlynjua on May 17, 2019, 01:37:40 pm
Very good suggestion, annadote, thank you so much for sharing it.  Though it doesn't happen to me very often at all, there have been times where my connection gets cut off at the most inopportune time. 

I will try to remember not to panic, ( which I think is what many of us would automatically do ).  I'm also happy for you that the survey gave you credit.   :)
Title: Re: Survey Tip
Post by: linderlizzie on May 17, 2019, 03:18:19 pm
Good suggestion, annadote. I have a hard time not panicking about everything. It pays to be smarter than that.  8)

:fish:
Title: Re: Survey Tip
Post by: clickers on May 17, 2019, 04:08:24 pm
Oh wow, that's great to know.Thanks!
Title: Re: Survey Tip
Post by: tuffys_daughtr on May 17, 2019, 07:57:37 pm
Thanks for the tip, that's a great idea! Sometimes, mostly on other sites though, I just refresh the page and it continues on. I don't have access to hardly any surveys here :(
Title: Re: Survey Tip
Post by: teresa3200 on May 18, 2019, 05:37:09 am
I have had that happen several times. I usually just try to get my connection back and then refresh. But in the past I have copied and pasted the URL.
Title: Re: Survey Tip
Post by: bostonphil on May 19, 2019, 03:02:05 am
Thanks for the tip. It might not always work but it is worth trying.
Title: Re: Survey Tip
Post by: rob110 on May 19, 2019, 04:27:51 am
Thanks, will come in handy.
Title: Re: Survey Tip
Post by: kjstrukel on May 20, 2019, 03:39:11 am
Thanks for sharing that!  I have had that occur and it never dawned on me to copy the URL!
Title: Re: Survey Tip
Post by: gwilson31 on May 20, 2019, 05:57:48 am
I have had that happen to me and I either press the back button or refresh  but sometimes it is in a separate window and I can not go back and it doesn't have a refresh arrow on it.  So that's good to know.
Title: Re: Survey Tip
Post by: annadote on May 20, 2019, 11:55:53 am
Thanks for the tip, that's a great idea! Sometimes, mostly on other sites though, I just refresh the page and it continues on. I don't have access to hardly any surveys here :(
I would have refreshed the page, but since it was in a pop-up window that wasn't an option. On a side note, I know how it feels to hardly qualify for surveys. Keep trying (disqualification pennies add up) and you will find some surveys that you can complete and be credited for.
Title: Re: Survey Tip
Post by: annadote on May 20, 2019, 11:58:43 am
Thanks for the tip. It might not always work but it is worth trying.
The way I see it, when it happens you have nothing to lose by trying. If you do nothing, you won't get credit for the survey, but at least attempting to take it to a new tab gives you the chance of completing and being credited for the survey.
Title: Re: Survey Tip
Post by: berthabutt on May 20, 2019, 08:07:48 pm
That is a great tip, though it has been a while since I copied and pasted anything.   I have ATT internet and some days lose my connection regularly and it is such a bumber to happen at the end of a long survey.     :(
Title: Re: Survey Tip
Post by: kvanwert on May 21, 2019, 07:14:00 am
That is a very good tip. That has happened to me a few times and I was extremely frustrated but I will try this next time!
Title: Re: Survey Tip
Post by: tuffys_daughtr on May 21, 2019, 10:55:40 am
Thanks for the tip, that's a great idea! Sometimes, mostly on other sites though, I just refresh the page and it continues on. I don't have access to hardly any surveys here :(
I would have refreshed the page, but since it was in a pop-up window that wasn't an option. On a side note, I know how it feels to hardly qualify for surveys. Keep trying (disqualification pennies add up) and you will find some surveys that you can complete and be credited for.
Yeah, you are right, a pop-up window usually can't be refreshed. So your idea of coping the URL is a great idea. Also, if you have completed the survey, or are in the middle or where ever, take a screen shot. You never know when that can be helpful. Actually, I can't even try any surveys for the 1 cent, I used to be able to, but there literally are none listed anymore. So I don't have that option, but thanks for the encouragement anyhow!!
Title: Re: Survey Tip
Post by: tuffys_daughtr on May 21, 2019, 10:58:31 am
That is a great tip, though it has been a while since I copied and pasted anything.   I have ATT internet and some days lose my connection regularly and it is such a bumber to happen at the end of a long survey.     :(
Copy and pasting is easy. Just click on the URL (link) and it should turn blue. Then right click on it and choose "copy". When you are ready to paste it somewhere, just right click and choose paste! Hope this helps!
Title: Re: Survey Tip
Post by: bhdz on May 21, 2019, 12:40:24 pm
Thanks for the suggestion. I will keep that in mind. In the past, I have simply been able to refresh the page and get credit, when applicable. I know a popup can't be refreshed, so if this happens, I will know to try your suggestion.
Title: Re: Survey Tip
Post by: kdemers0 on May 22, 2019, 10:36:32 am
Ahh thank you for that tip! Anything to make it easier is appreciated!