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Messages - Administrator

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16
Offers / Re: I can not believe that I did not take my own advice
« on: May 11, 2016, 09:03:43 am »Message ID: 1066058
That's a bummer, bostonphil!  I can see the DQ after 47 mins.  I went ahead and gave you a $1 bonus in the hopes that you'll keep at it.   Sorry for the bad experience :(  That survey has been removed as well.

Maybe I shouldn't be grumpy about this because you're liable to kick me off FC, but is that fair to others that took surveys and were DQ'd after so many minutes? You may be opening up a can of worms there.  I know I've already done long surveys that took quite a while and was DQ'd at the very end. i didn't get any compensation for them except the penny.
We don't kick folks off FC without a good reason.  You can complain if you want to :)

While I can't get into the specifics of it right now, we do have a new (as of today) program to alleviate some of the pain of a very long survey process that ends in DQ.

17
Offers / Re: I can not believe that I did not take my own advice
« on: May 10, 2016, 11:12:40 pm »Message ID: 1065998
That's a bummer, bostonphil!  I can see the DQ after 47 mins.  I went ahead and gave you a $1 bonus in the hopes that you'll keep at it.   Sorry for the bad experience :(  That survey has been removed as well.

18
Off-Topic / Re: How do you feel about fusion cash
« on: May 06, 2016, 04:48:41 am »Message ID: 1065094
Thanks for all those kind words, everyone, what a nice thread!  It means a lot.

19
Offers / Re: It's Miss your 2 cent E-mail Day!
« on: April 08, 2016, 09:21:17 am »Message ID: 1058872
The DCE system is pretty sensitive.  If you accidentally report any of our messages as 'spam', or if your email box experiences any kind of issue (like being over quota or temporarily disabled because you're late paying the ISP) it will definitely cause you to be unsubscribed automatically.

There's no reason I can think of why you'd have to reapply every 1 year.  Assuming you had to reapply, you can still manage to avoid missing your 2c for the day since a DCE is sent as soon as you sign up (for your first day).

20
Support / Re: TapResearch Daily Survey
« on: April 08, 2016, 04:22:12 am »Message ID: 1058801
Hey folks,

This is indeed an error on our side, recently introduced when we added DQ bonuses for some TapResearch DQs.  It should be fixed now.

21
Support / Re: not cashed not paid
« on: April 08, 2016, 04:07:55 am »Message ID: 1058797
Hi,
Your check was mailed 2/18 and tracked to your city on 2/20.  You should have received it on that day or shortly after.  It hasn't been returned to us.  If you want, we can issue you a new check; you just have to open a support ticket and request it.

22
Support / Re: Sample Cube broken
« on: April 08, 2016, 12:16:22 am »Message ID: 1058789
If you have any of the following, it may prevent sample-cube from working:
1) Disabled javascript
2) Disabled silverlight
3) Disabled flash
4) Use adblocking/firewall software

Once you've gone through that list, try again - I bet it works for ya.

23
Offers / Re: I have beat my record!
« on: April 03, 2016, 02:10:33 pm »Message ID: 1057559
Nice work!  Keep at it.  We've got more surveys coming down the pipeline!

24
Offers / Re: Weekly promotions - new format
« on: March 23, 2016, 06:14:30 am »Message ID: 1054761
Thanks for the feedback.  I checked and the surveys seem to me to look and work the same in both IE & Firefox.  Are you still having issues with IE?

25
FusionCash / Re: hey on the 1/2 cent (30 sec) videos
« on: March 09, 2016, 03:22:23 am »Message ID: 1051945
The 1/2 cent videos from Virool require you to watch the whole video.  These are always youtube videos.  There are other 1/2 cent videos, and those ones only require you to watch 30 seconds, no matter how long they are.

26
FusionCash / Survey Updates
« on: March 09, 2016, 03:20:43 am »Message ID: 1051944
Hi all,

Just wanted to share a few updates with you:

1) YourSurveys daily survey is no longer available; instead, the surveys that it offered are now broken out individually on the FC Surveys page.  This means you have access to more surveys and better rewards than before.  Right now, they're not offering DQ bonuses, but we're working on getting those up and running.

2) Univox surveys are back on the FC Surveys page, and we're working closely with them to maximize qualification rates.  We've still got a ways to go but we are making progress.

3) Lab42 Daily Survey is becoming more and more popular and has just been increased in payout (again) to $0.65 per survey - check it out!

We've got more improvements and survey sources coming - thank you for your patience and participation!

27
Suggestions / Re: Thanks details
« on: March 03, 2016, 08:40:30 am »Message ID: 1050706
When the thanks feature was first implemented, you could actually see who thanked you. That went away when the forum was updated last.

I don't see the benefit of the thanks feature at all but someone suggested it and they added it.
In theory, someone with a lot of "thank-yous" should be a bit more trustworthy.

28
Support / Re: Huge Cashout Issue
« on: March 03, 2016, 08:35:15 am »Message ID: 1050696
If you're having this problem it's almost always because your name on your FusionCash account doesn't match the name on your PayPal account.  We used to be able to be flexible on this (e.g. allowing small typos or nicknames) but that's no longer possible -- they have to be exactly (letter for letter and space for space) the same.

I had this problem when I tried to cash out in January. I realized the issue was that my name was different on my PayPal as it is here even though it had always gone through before. I made the change and was able to cash out. The time came for me to receive my payment and I get a notice that the payment was temporarily denied because you need to verify my information. I tried to verify online but in step 2 where I had 4 minutes to answer a question, there was no question. So the verification failed and now you want me to verify by fax or email.  I submitted a ticket about this and you tell me I can submit the info via email to fusioncash.com, I thought you only used fusioncash.net. I'm really not happy about this run around I'm getting.
Hi there,
You used the business contact form even though it specifically asks you not to, and you got directed back to the correct support channel.  We use fusioncash.net for the website and fusioncash.com for our email system, for legacy reasons.  We also own a suite of similar domains ( .us , .co ) and short domains fca.sh and fusion.cash.

I'm sorry about the trouble you've had -- the "step 2" portion of the ID process has been used successfully many times by our members before and since your attempt, so I'm not sure what went wrong there. 

29
FusionCash / Re: Paid to click entertainment page
« on: March 03, 2016, 01:07:02 am »Message ID: 1050619
Thanks for letting us know.  We'll get it fixed up.

Edit: Fixed, along with Hunk of the day (which was broken) and lotto results for NY (which were also broken).  Let us know if there's anything else!

30
Offers / Lab42 Reward Increase
« on: February 11, 2016, 08:19:16 am »Message ID: 1045803
Hi all,

Just a quick note -- we've increased the reward on the Lab42 Daily Survey from $0.55 to $0.60.

We're also working hard on some new survey opportunities which we hope to unveil in the next month or two.

Thanks, as always, for your membership!

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