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Topic: To Admin  (Read 641 times)

sudeepa

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To Admin
« on: December 16, 2010, 10:24:37 am »
My support ticket dated Dec 1st is not yet replied to. Is there a mail id I can sent mail to ?
I think this is the longest time ever taken to resolve a problem.
The query is about one of my referral whose joining bonus was "denied" to me but cash out bonus approved !!!
FC has a good reputation of resolving queries in 24 hours and I am sure is a one time thing. So please look into this issue and resolve it at the earliest.
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Administrator

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Re: To Admin
« Reply #1 on: December 16, 2010, 03:02:33 pm »
Sorry for the delay, your ticket should have been escalated, but wasn't.  I've replied to it.
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sudeepa

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Re: To Admin
« Reply #2 on: December 16, 2010, 05:25:54 pm »
Thanks for the reply.
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