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Topic: We have responded to your support ticket entitled "Tap Research No Credit"  (Read 3775 times)

clickers

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Here is what our support agent wrote:

--
We are currently investigating reports of missing credits from TapResearch surveys. Your credits are not lost, but we are investigating why some of them are not displaying within your FusionCash account. We appreciate your patience as we work with TapResearch through this issue. I will leave this ticket open until the issue is resolved.

seesawing

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Here is another response that proves FC is aware of the non-crediting issue with Tap surveys to members' accounts.  I've seen several posts today sharing with all of us this same response to many of the support tickets concerning Tap surveys showing cents rewarded (DQ or completed surveys), but failing to display earnings in the FC member accounts.

This should mean help is on its way!

clickers

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Here is another response that proves FC is aware of the non-crediting issue with Tap surveys to members' accounts.  I've seen several posts today sharing with all of us this same response to many of the support tickets concerning Tap surveys showing cents rewarded (DQ or completed surveys), but failing to display earnings in the FC member accounts.

This should mean help is on its way!

Yes, and it's nice to know they responded to us There must be a glitch or something because Tap was always on point.

bostonphil

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Thanks for posting this. The response indicates that TAP still lives on FC even though we are not getting credited for some reason. I have given up attempting TAP on FC until the glitch gets fixed and hopefully it will be done soon. TAP is one way that I earned towards cashout.

gwilson31

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I have still been trying TR every morning and afternoon to see if anything has changed.  So if once they get straightened out and start crediting, I may get a lot of back credit (hopefully)  ;)

betlynjua

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I got the exact same response.  The FC admin has a lot on their table and I, for one,  really appreciate all of the efforts they put in to making and keeping the site running smoothly.

Things do come up and glitches do happen but usually the problems don't last very long.  Issues are dealt with in a timely fashion.

Thank you Fusion Cash.

makeblessed

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It is good to see at least they are looking into the problem; let's hope that means we will all get our credits soon.

kjstrukel

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That is good news!  I still have not received an answer to my support ticket, but am glad you did!  I try Tap 1x/day just to see if I get credit.  My hope is one morning I'll wake up to an extra $5!  :)

squirrelgirl44

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That is good news!  I still have not received an answer to my support ticket, but am glad you did!  I try Tap 1x/day just to see if I get credit.  My hope is one morning I'll wake up to an extra $5!  :)

That's what happened the last time the glitch was fixed. Hoping for this result as well

clickers

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I just tried again today. Not crediting at all.

squirrelgirl44

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I just tried again today. Not crediting at all.

And still not crediting today either... wonder why this keeps happening.

whoareu

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I did a Tap Research survey today and it was for something like 50 or 55 cents and I finished it and it said it would give me  17 cents and I didn't get any money.

rwhite17

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glad to hear they are aware of it and looking into fixing it.... hope it gets fixed soon.... I try it everyday to see if it is fixed and to build up back credit

santa7

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I had noticed this when I did tap and thought maybe it was just being slow in crediting.  Finally quit tap because I thought I wasn't going to get credit.

tuffys_daughtr

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Here is what our support agent wrote:

--
We are currently investigating reports of missing credits from TapResearch surveys. Your credits are not lost, but we are investigating why some of them are not displaying within your FusionCash account. We appreciate your patience as we work with TapResearch through this issue. I will leave this ticket open until the issue is resolved.

I got the same response, however, It's fruitless for me now because Tap won't let me do any surveys period. They say it appears I'm using a proxy or VPN. I have no idea why or what happened to cause this, as I've done nothing different, but still I hope FC can get it sorted out. I know Tap changed their rules so there's a chance some of us will never get credit again :(

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