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Topic: Verification Help  (Read 540 times)

sissysavage13

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Verification Help
« on: July 05, 2021, 09:36:09 pm »
When i try to verify my phone number it says I can't. And when I click on the alternative verification link it tells me I have to fill out my account profile before I am allowed to view that page. But I have already filled out my account profile.

bostonphil

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Re: Verification Help
« Reply #1 on: July 06, 2021, 12:52:30 am »
I know that other newbies have had this problem and posted about it. I hope that they will respond to your post.


notriko_mu

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Re: Verification Help
« Reply #2 on: July 06, 2021, 03:17:42 am »
I hope that someone else has an answer to your question. I am responding to keep it at the top of the posts.

dsawan

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Re: Verification Help
« Reply #3 on: July 08, 2021, 11:08:20 am »
Did you try another browser? like firefox and opera? that could be a alternative

bostonphil

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Re: Verification Help
« Reply #4 on: July 09, 2021, 05:11:46 am »
I am going to suggest opening a support ticket. You might never hear back but maybe the problem will get resolved. There is a live person working behind the scenes, sometimes.


Nancy5

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Re: Verification Help
« Reply #5 on: July 10, 2021, 04:14:18 am »
I would try another browser if that doesn’t help put a support ticket in.  You probably won’t get a reply but it’s worth a shot.
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countrygirl12

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Re: Verification Help
« Reply #6 on: August 14, 2021, 08:36:18 am »
When i try to verify my phone number it says I can't. And when I click on the alternative verification link it tells me I have to fill out my account profile before I am allowed to view that page. But I have already filled out my account profile.

What kind of phone number are you using? If you use a freebie number or something like a google voice number it may not take it. I have ran in to that issue on another site I am doing. They told me that a google voice number is not a real number. Funny cause I can call and text with it.

countrygirl12

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Re: Verification Help
« Reply #7 on: August 14, 2021, 08:37:23 am »
I know that other newbies have had this problem and posted about it. I hope that they will respond to your post.



They who? If you want help with your account you need to submit a support ticket. Moderators do not reply to messages in these forums about account issues.

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