I'm not completely sure, but the only thing I can think of is that you may have had some offers that didn't go through that may have put you under the $25 to cashout. In that case you would have to wait another month to cashout. But I would think they would have notified you if that was the case or at least tell you what offers didn't go through. I guess that's why they recommend you cash out with a few dollars over $25 just in case. But if you can't find anymore help in the forum, then I would go ahead and send in a support ticket.