whyyy fc?!

[briannajeanxo]

i cashed out in march, it said wrong account for dd, i made sure everything was correct. i contacted support and all they said was make sure your account info is correct..uhm hellooo? i did! i really needed this money for my newborn =(

[swogden]

When you enter the account information and FC tries to process it, it's all done by computer.  If the computer link to the bank says the account number is wrong -- then something IS wrong.

It could be a problem with the data you submitted to FC or it could be a problem at your bank.

Check all of the items: account number; routing number for bank and Bank Name.

Go to your account page; click on Direct Deposit; click on View/Change and verify your info.  It only shows the last four digits of your account number.  But if everything looks good at this level, you need to go back to Support and ask them to tell you how to see the entire account number submitted.

I got this far, but then I clicked on "submit" to see if I could see the full account number and it cancelled out everything that I had put in before -- so if I want to use DD, I will need to resubmit the information.

Not a probem for me:  I use PAYPAL.  It's easier for me.

[catherinedwhite]

If you can't get DD set up, use one of the other payment methods.
Fusion Cash has been paying for years, be patient and work it out.

[briannajeanxo]

well i wouldnt mind waiting for a check but it says my money was returned to fc..i cant cash it out again.

[JSornon]

I chose the check method.  i had noproblems with it, i suggest that for you too.  Good Luck and if it doesnt work go to the support linka nd they can help u.

[briannajeanxo]

i have tried contacting support a few times. mostly no response. other then them telling me to correct my stuff.

[kingreyam24]

well i wouldnt mind waiting for a check but it says my money was returned to fc..i cant cash it out again.

What do you mean you can't cash it out again? Is it not back in your account?

[ajann1983]

i use paypal for my cashouts. try setting up a paypal account and linking your banking info to it. I have never had any issues using paypal. But before you can cashout using paypal you will have to have it verified.

[veronica773]

I chose to use the check instead and I have never had any problems.  It takes about 2 to 3 days longer to get the check.