Do You Read Customer Reviews?

[sherryinutah]

I read customer reviews anytime I am about to purchase an item, book a hotel, eat at a restaurant and stuff like that.

I also read reviews when I shop on Amazon or when I'm looking for a great recipe.  I'm glad people rate things and write reviews so I feel confident about the decisions I make.

 

[kaitsilva]

It depends on the product. If I'm buying something like a computer or major household appliance I ALWAYS trust consumer reviews because I don't think the average person seriously thinks they can ruin a company like that by complaining about a dishwasher or the like.

I tend to be more lenient when it comes to things like shops or restaurants (unless almost everyone who reviews gives it a bad review), because there's always that one person who causes a stir at the place by being extremely rude or OCD-level nitpicky, then goes home and writes a horrible review. Some of my favorite places in the world surely have some bad reviews online. Oh well!

[jenniferhoder]

I do on some things when I am making a SERIOUS purchase. I don't always rely on them  bc I have found on some things people are just being picky.

[sdecaro558]

Always read them, but don't always rely on them because they can be so varied.

[makememoney35]

yes it is how I determine my purchase

[articx]

Yes, I do. When I shop for video games, customer reviews can be helpful.

[dymondzncurlz810]

I do also it has stopped me from buying many things I also check the health inspections on local resturaunts

DO NOT trust the health inspections on restaurants!! Our restaurant passes everytime good "grades" and it is the dirtiest thing I have ever seen. First of all most places KNOW when or about when the inspector is going to come in so they "prepare" for it. Our restaurant has *bleep* roaches, we wash our dishes with laundry detergent, but mostly just spray them off. There are some dishes we don't wash AT ALL because they "keep" longer. We drop food on the floor all the time and use it, we reuse stuff that customers take back, they smoke in the back of the restaurant, they use their bare hands to make the food and we get about 5 complaints about "hair in our food" a day. There is SO MUCH more this place is horrible and I would LOVE to turn us into the health department but they will know it's me because I complain about everything and I can't lose my job  :-

[ptfunds]

Great topic! Yes, I always read the reviews for products, restaurants, hotels, beauty salons, etc.  I have saved myself much grief and money in the process of doing this and think it is one of the great advantages of the internet. Where else can you get this type of info from a broad range of people in different areas?  So glad you brought up this topic as it may encourage more people to take advantage of all of the free information available.

[Snoozey]

I prefer to use customer reviews when looking for a new phone or technology, but it seems like a lot of people only write reviews when they are dissatisfied.

[southernhorizons]

I read customer review a lot of times on Amazon, especially if I'm comparing similar products. I don't always make my decisions just on the reviews however, because Some people find fault with everything anyway, and a lot of times the things they complain about aren't even bad qualities. I also read reviews about hotels, but they aren't necessarily foolproof either. I tend to look at the whole picture, if all or most of the reviews are bad, then there's probably some truth to it.

[timandvicky1]

I also rely heavily on customer reviews on products, hotels, rv campgrounds etc......I also try to give a good customer review when a product or service calls for it.

[quietpal]

I usually read customer reviews, although I don't rely soley on the reviews when I want to make a purchase.

[candyterrius]

I do read them when reviews are available. If it’s for a book or movie, I would find a way to borrow them from the library before deciding to buy. For all other things, when positive reviews outweigh the negative, I am willing to give it a chance to confirm the truth myself when I really need it.

[champak97]

I read customer reviews, but don't rely on them completely. It is helpful in a certain way, as to form a opinion about an unknown item.

[sgluckadoo]

I do. i tend to look at customer reviews and create my own "average". You will always ahve people who love a product and those who hate it, so i try to look at how many reviews there are in the middle.