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Messages - stmedlin

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FusionCash / How long did it take to get credit for BlockBuster?
« on: August 07, 2008, 06:36:33 am »Message ID: 30758
How long did it take you to get credit for the BlockBuster Total Access offer.  Please take the poll!

Thanks

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FusionCash / Re: FusionCash program and Customer Support
« on: August 04, 2008, 06:48:49 pm »Message ID: 30603
??? See what I mean???? :o WOW!

"We run things around here the way we run things..."

"If you have a problem with me closing your ticket when I answered your questions, then you may leave the site at any time and not come back."

I refuse to believe that you are really a FC employee.  This is priceless.

If only law school wasn't so darn expensive  ::)

You are very select in what you quote--you forgot: It is nothing personal against you, but like I said I can not leave tickets open that have been answered just to hear back from the user, if you need another answer to another question or even the same question you can always open up another ticket.

And law school? Spare me- what is there to sue over? "i'm a cry baby and he hurt my feelings" ??? Open another ticket if you still need answers, or ask NICELY in the forums, a lot of us here try to help as much as possible, but not people who like to just b*tch. Don't like it, like they said-leave. It's simple. You don't have to feel hurt, we don't have to listen to your whining. Win-win.

I am not sure where you are getting the idea that idenesia is looking to sue.  I think idenesia is just saying if it weren't for how expensive law school is (and the need to earn money to help with expenses), he/she would leave this site, rather than deal with the hassle.

What about the points idenesia brought up?  I don't see any point in calling this person a 'crybaby' or any indication that a question wasn't asked 'NICELY'. 

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FusionCash / Re: taxes
« on: August 04, 2008, 08:36:28 am »Message ID: 30571
I would get the advice of a tax professional.   Whether you get a tax form or not, I think you would still have to report any earnings.  My wife makes money from doing sewing jobs for different people.  I still had to report that money as income (minus expenses incurred).  If you make money doing surveys, that should be reportable as income.

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FusionCash / Re: EXPIRED?!?!
« on: August 04, 2008, 08:05:17 am »Message ID: 30568
I have never had anything expire from any of the three that I mentioned.  Mypoints will only expire if there is absolutely no activity in 12 months.  If these other sites were able to maintain their accounting without 'expiring' offers, why can't FusionCash manage it? 

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FusionCash / Re: FusionCash program and Customer Support
« on: August 03, 2008, 08:19:01 pm »Message ID: 30546
I generally don't have a problem in how long it takes to answer a question.  I just think that when CS basically answers that if you question something, that they respond with "if you don't like it, you can leave".   That is certainly true, but why go out of your way to alienate your users???

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FusionCash / FusionCash program and Customer Support
« on: August 02, 2008, 11:43:21 pm »Message ID: 30530
I have been a member of this site for awhile and have made a little bit of money from FusionCash.  However, this site could go a long ways in improving its customer support (CS). 

First of all, CS should not just 'close' an open ticket just because they've answered it.  Shouldn't it be up to the user to determine if the problem has been resolved, rather than having to open up multiple tickets for one problem???   

Second,  CS should be a little more courteous in their responses.  I have gotten responses that are quite snippy.

Third,  why can't FC send an automated email out to users who have offers that are ready to expire rather than just taking the money out of users' accounts and adding it to their bottom line?

Finally, it appears one is out of luck if you follow all of the rules, signup for an offer (i.e. BlockBuster Total Access), but never receive credit.  It seems as if there is no way to receive credit from FC.  As a comparison, when I sign up for  an offer through SearchCactus, all I have to do isforward the email from the signup, and I generally have no problem receiving credit for it.

 

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FusionCash / Re: EXPIRED?!?!
« on: August 02, 2008, 11:17:47 pm »Message ID: 30529
I have been involved with several earning programs and this is the only one I am aware of that 'expires' offers you have completed.   Since FusionCash is already earning money through users signing up with the advertisers,  why does FC feel it is necessary to take back money from user's accounts just because the offer has passed some arbritrary deadline?  I have never had that problem with Netflip, SearchCactus, Mypoints, etc...

 

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Offers / Re: Question about Blockbuster offer...
« on: July 25, 2008, 07:20:53 am »Message ID: 30113
I signed up about 3 days ago, but still haven't received credit. :dontknow:

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Support / Question about payouts
« on: June 03, 2008, 10:55:15 am »Message ID: 27848
I had an offer that I signed up for on 12/4/07 that was just marked as expired before I could cash out.  I thought there was a 6 month period before an approved offer was marked as expired???  I was waiting for another offer to be approved, then I was going to cash out. 

Why doesn't FC not send an email when an offer is getting ready to expire, so appropriate measures to handle this situation.  Even better, why is it set up to force an offer to expire? (Esp. since FC has made the money already from each user's signup from the advertiser)

Stuart

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