Verification Help

[sissysavage13]

When i try to verify my phone number it says I can't. And when I click on the alternative verification link it tells me I have to fill out my account profile before I am allowed to view that page. But I have already filled out my account profile.

[bostonphil]

I know that other newbies have had this problem and posted about it. I hope that they will respond to your post.

[notriko_mu]

I hope that someone else has an answer to your question. I am responding to keep it at the top of the posts.

[dsawan]

Did you try another browser? like firefox and opera? that could be a alternative

[bostonphil]

I am going to suggest opening a support ticket. You might never hear back but maybe the problem will get resolved. There is a live person working behind the scenes, sometimes.

[Nancy5]

I would try another browser if that doesn’t help put a support ticket in.  You probably won’t get a reply but it’s worth a shot.

[countrygirl12]

When i try to verify my phone number it says I can't. And when I click on the alternative verification link it tells me I have to fill out my account profile before I am allowed to view that page. But I have already filled out my account profile.

What kind of phone number are you using? If you use a freebie number or something like a google voice number it may not take it. I have ran in to that issue on another site I am doing. They told me that a google voice number is not a real number. Funny cause I can call and text with it.

[countrygirl12]

I know that other newbies have had this problem and posted about it. I hope that they will respond to your post.

They who? If you want help with your account you need to submit a support ticket. Moderators do not reply to messages in these forums about account issues.