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  • Requested payout doesn't exist anymore? 5 1
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Topic: Requested payout doesn't exist anymore?  (Read 1518 times)

kesto4

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Requested payout doesn't exist anymore?
« on: May 13, 2009, 05:12:24 pm »
I requested payout with a balance of $25.45 last April and it was Pending for awhile (as it should until May 20th). Then today, I logged on a did the PTC and my balance went up to $17.40 I think. I got on just now, and my balance was $42.85...with no payouts requested! What the heck is up with this?

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Re: Requested payout doesn't exist anymore?
« Reply #1 on: May 14, 2009, 04:22:58 pm »
One of your offer completions from your cashout was revoked by the advertiser.  That knocked the balance of your cashout below the $25 minimum.  It was automatically cancelled, the money returned to your balance, and you should have received a notification email.

Sorry for the inconvenience.

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