Customer service

[Conmy88]

Hello I am having a hard time contacting customer service to cancel my account. when i click the link in the TOS to cancel i get an internet explorer blank page and i get the same page when i click on get help tab so how can i go about canceling is there an email address that i can send my request to?

[BlackSheepNY]

Go here to cancel your account.  It's listed in the TOS under "I. Membership C":

http://fusioncash.net/tos.php

Be sure it's what you really want to do, because once you cancel, you'll never have another account.  The statement below is the one you're looking for:

"C. Cancellation/Deletion. If you wish to 'cancel' or 'delete' your account, you may do so by clicking here (login required). Note that deactivated accounts are not recoverable under any circumstances, and you may not create another account at any point after deactivation."

[ludie43]

I wouldn't cancel my account, just don't get the daily emails etc. or do any activity...its pretty cool here once you learn your way around...

[paynesponies]

I do not want to cancel my account, I just want to call them instead of me waiting for their call so I can have my first cash out. I have a Net 10 prepaid phone, it uses the ATT  net work to send texts, but my signal at home is lousey.
Since they have this rule that you can only use your computer from your home, and If I was at work, I be on a good service available computer at work and get my phone service too.
But where I rent is a hurricane shelter with thick walss, back in the swamp, cell service is crap and wifi iffy.
So I hit the button on my computer for them to call or text me, and then go limping on my bad knee into the yard or out into the street and by that time, they  have hung up.  this is a real pisser, !!
It is not like I am Stuck out in Dusty, Wa , where there are maybe 11 people, grain silos, waving wheat fields an a porta potty!

[berthabutt]

I do not want to cancel my account, I just want to call them instead of me waiting for their call so I can have my first cash out. I have a Net 10 prepaid phone, it uses the ATT  net work to send texts, but my signal at home is lousey.
Since they have this rule that you can only use your computer from your home, and If I was at work, I be on a good service available computer at work and get my phone service too.
But where I rent is a hurricane shelter with thick walss, back in the swamp, cell service is crap and wifi iffy.
So I hit the button on my computer for them to call or text me, and then go limping on my bad knee into the yard or out into the street and by that time, they  have hung up.  this is a real pisser, !!
It is not like I am Stuck out in Dusty, Wa , where there are maybe 11 people, grain silos, waving wheat fields an a porta potty!                 paynesponies, I really don't know how to respond to that?  But, you gave me a good laugh! Ha Ha Ha!

[berthabutt]

What is up with these these 'Newbie' members, who have only had like one post wanting to cancel their FC accounts?  I think I have noticed at least 3 different members requesting that lately.      I don't think they have given the site a chance yet!                                    I 'm glad it is a little effort to cancel here.  I have noticed on some sites (like Inbox Dollars)  that the "Delete Account ", click is right next to log out and would be very easy to accidently hit  or click if you were sleepy or drunk, LOL!

[Conmy88]

Thanks so much for your advice everyone and for let me know that if i cancel i cant ever come back i will give it a try and keep my account open. I just got frustraited when i kept receiving blank pages. Thank you
all

[MissyKj999]

Yeah, keep trying. It is a little frustrating at first trying to figure everything out but it'll get better. If you keep getting blank pages on IE, maybe you should look into downloading the google chrome browser. I've had much better luck using it and it's the only browser I get on Fusion with. Good luck to you! Don't give up!

[betlynjua]

I do believe it's called a learning curve.  Most every earning site, or offline job has one.  As far as Fusion Cash is concerned, if you stick around long enough and get past the learning curve then look out.  The possibilities are great and the earnings are endless. 

[BlackSheepNY]

Thanks so much for your advice everyone and for let me know that if i cancel i cant ever come back i will give it a try and keep my account open. I just got frustraited when i kept receiving blank pages. Thank you
all

You might want to try another browser like Firefox or Chrome.  Many of our members here have much better luck using these two browsers.  I also suggest you read the TOS, just so you know what's expected of you as a member of Fusion Cash.  Good luck to you! 

[flowergirl11]

Just wondering how many years I have to wait for a check? And to reach the cashout?

[ladavia89]

Just wondering how many years I have to wait for a check? And to reach the cashout?

I've earned enough to cashout every month but one since December 2011. You have less offers available though as a Canadian member

[quietpal]

Just for future reference, when you want to cancel an account, make sure it's what you absolutely want to do. Always remember to read a site's Terms of Service so you know what to expect. Like others have already said, if a page isn't working in one browser, try opening it up using another browser. Just don't want you to miss out on making money with FC as I can attest to getting paid 20+ times that this is a great site.

[nadette]

You are a newbie, and already you want to quit.

That is too bad. You might want to re-consider
your options. This is a great site, probably
the best.  May be you need more time to
understand who this site works.