Tap Research Survey Error

[bhdz]

I just completed a Tap Research survey, but when I submitted my answers at the end, I just got an error that said "Invalid session" and to try again tomorrow. It was frustrating, particularly after having gone through the entire survey. Has anyone had similar issues?

[Angiesw]

Sorry to hear that.  I have never had problems with Tap.  Be sure to report that.

[pkrahmer]

that is frustrating but it has never happened to me with Tap.
i have it happened to me on other surveys.
definately send a support ticket
best of luck

[tweety0412]

Sorry that has to be frustrating. I've never experienced that before.

[bostonphil]

I have had similar problems with some surveys but not with TAP. However, I have had an occasional problem with TAP when I was not allowed to finish a survey or never got credit.

It could be a lot of different reasons why this happened but I would just move on and keep at it.

I agree with you that it is very frustrating when something like this happens.

[Nancy5]

That's happened to me on different surveys and once in TAP. 

[rwhite17]

I've never had that happen on tap... send in a ticket and see what happens

[betlynjua]

Yes, I've had similar issues with various survey panels.  I may have even had the occasional glitch with Tap. 

It is annoying, yes, but just try the next one.  In my experiences with surveys it never takes long for me to successfully complete a survey and be credited shortly after a disappointing experience like yours. 

[JoyinJ]

I made $015 inside of 10 minutes using Tap Research today.  I will take the occasional error, if I can continue to earn every day while it still counts toward daily PTC.

[singletonb]

TAP has not been my friend lately. not qualifying and no bonus for trying

[makeblessed]

I know last month there was a problem with them not crediting, but it seemed by the end of the month the problem was fixed; hope it's not another bug in the system as it is one of my favorite things to do on FC.

[pstovall]

YES!!!!  It just happened to me and I came straight to the forum to let out my frustration!  I needed those pennies!  I spent well over thirty minutes on a Tap Research survey about supplements, (right up my alley.)  So I somewhat enjoyed taking the survey, but when I clicked on the very last button, (I think it was a page that thanked me for taking the survey,) I was greeted with:


It's not you, it's us.
We are sorry,
an error has occurred with the survey loading.
Please try again later.


I have not had any credit show up in my account, but will keep a positive attitude that it will miraculously appear later!

[kjstrukel]

Here is the message I got after spending 15 mins on a Tap survy:

It's not you, it's us.
We are sorry, an error has occurred with the survey loading.
Please try again later.

That's frustrating, but, ah well!