Of course when I'm calling support or something I hope I get a person who speaks flawless English too.. but does it really interfere with communication if someone (especially whose first language isn't English) makes the occasional pronunciation or grammar flub? "Can I sit you" isn't correct, but I'm certain you still understood. None of us speak in a 100% grammatically correct manner at all times, even at work, and I am willing to cut people some slack.
I can handle not speaking perfect English or using perfect grammar but when some dumb butt starts to close my credit card that I have had for over 18 years (and this cannot be reversed once she does it) I have a right to be very P*ssed off! Especially when I said nothing about closing it.
I finally told her in a very angry way DO NOT DO ANYTHING TO MY ACCT and I hung up on her. I called right back and asked for who ever answering the phone to transfer me to the UNITED STATES. And got the issue resolved.
Obviously you have never had to deal with some incompetent buffoon struggling to understand English and answer questions or straighten out an issue on your account. Some "mistakes" cannot be undone.
It is aggravating when you ask a question and you get an answer that has NOTHING to do with the question you just asked. smh