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Support / Re: Telephone Verification won't work?

« on: September 22, 2014, 05:39:18 pm »Message ID: 920075

I have not been able to verify my land line telephone. I understand I can't use a prepaid phone so I was confident my home phone would work with no problems. I sent 2 tickets. Only received a response from the second ticket, however, it was a very speedy response. I was instructed to enter the code on the screen, not my phone pad, but I have nothing coming up where I can enter the code. When my phone rings I see the code and a message at the bottom to click 'Check' after I enter the code. This is sooooooo frustrating. I am about to just forget what I have accumulated because I have serious doubts about faxing my personal info. At this point I also doubt that would even work.