I hate best buy. Ever since they remolded there is absolutely nothing in that store. I finally broke down and decided to get an ipod. I’ll need a new stereo system anyway and the tape deck has been replaced with an ipod because no one uses tapes anymore. So I went into best buy and of course there was no one there to ask in the actual Ipod MP3 section so I went to customer service. There was no sales representative available but there was a geek squad guy. He asked if I needed help and I said I had a question about the Ipods. He replied, “Okay.” I said, “Everything is going to Ipods and the self stereo systems alls say Ipod but I don’t know which one that is. Are they all the same?” We walked over to the shelf stereo systems and he started opening them. He told me they are for the classic but the 4th generation Ipod Touch is the same exact size so they can interchange with whatever machine takes the classic.” I said, “Then I’ll get the 4th generation.” He said, “Well, the 4th generation is really on its way out and if you just wait a few months the new stuff will come out made for the 5th generation.” That when I told him, “Ok then I’ll get the 5th generation and just wait for a stereo. See, I have a Zune MP3player which I really love. The problem is nothing is built for it.” He asked if my stereo had an auxiliary jack. I said it did. He replied, “You can run an audio cable between them.” I replied, “I already do, but an Ipod you just plug into the machine.” That’s when he understood why I wanted to buy the Ipod and went in the back to look for it. I waited about five, six minutes. He then came out, passed me saying, “I’m still looking.” I told him okay. He disappeared again then he comes back out another five or six minutes later with a sales associate and said, “I got good news and bad. Which one do you want first?” I said, “The bad.” He said, “The 64 GB we don’t have in any color except the black.” I shook my head and said, “No.” He then said, “The 32GB you can get in any color you want.” I asked, “Well can you order the 64 from your warehouse?” He said he’ll have to check so I followed him back to customer service. He went online to the best buy website (which I could have done myself from home) and started to order me the 64GB in the color I wanted. I took pink because I didn’t care for the silver and the blue was iffy. I asked him while he started to order, “Do you not have the 64GB because the 5th generation is brand new?” He actually stopped typing up the order and turned towards me and said, “No, about 50% of the people that come in are happy with the 32GB. Only 10% really buy the 64GB. Most of them that want that just buy the Iphone.” I replied, “Most people aren’t replacing a 160GB MP3 player with it.” That’s when he finally stopped pushing the 32GB and was happy to order me the 64GB. I mean really? Why do they push people to buy things they don’t really want? And they clearly hate it when you go into a place knowing exactly what you want and they can’t sway you to change your mind. I tell you, it really makes me sick. It should just be, “we don’t have it, let me try to order it.” NOT “We don’t have it, buy something we do.” It’s like the old Christams movie Miricle on 34th Street. Except in this case it’s B.S. at Best Buy.