I recently had a home theater system put in by Best Buy. Total nightmare. The old entertainment center I had in its place was (obviously) still there and they had no intetion of setting up the new one because they weren’t allowed to move furniture. I told them they had no choice because the one they were putting in was going in that very spot. The geek squad guy was said, “yeah we have a choice. We can choose not to instal it.” That’s when I snapped, “Well this was the day scheduled for install.” The second geek squad guy said, “Let’s just move it out of the way.” I think what really pisses me off was when you go to the best buy store buy the stuff then set up the scheduling they tell you something entirely different. The first time I went into the store they told me, “Oh they take the furniture away.” The second time I went to buy the rest of the stuff and set up the scheduling they told me, “They don’t take the furniture because they don’t recycle that but there should be no problem if you just ask them to move the furniture piece.” Then the guys actually come and nearly refused to install anything because we had something in the way. Seriously, best buy needs to change their policy. Either allow the geek squad guys to move furniture or tell customers when the schedule is set up that whereever your having the install is being set up (especially if it’s like mine where it’s not just a new home theater but also a tv and tv furniture assembly) that they can’t touch furniture.