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Topic: Not receiving credit?  (Read 837 times)

dingyblonde010

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Not receiving credit?
« on: December 02, 2016, 07:47:59 am »
Yesterday and today I have been completing surveys but I have not received credit. Is anybody else having this problem? ???
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rwhite17

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Re: Not receiving credit?
« Reply #1 on: December 02, 2016, 12:26:07 pm »
I have with a couple surveys... some take a little time to credit... wait a day or so and then put in a support ticket if you have not been credited...good luck

dsawan

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Re: Not receiving credit?
« Reply #2 on: December 02, 2016, 01:02:40 pm »
yeah give it some time. Maybe 2-3 days

dwiley11

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Re: Not receiving credit?
« Reply #3 on: December 02, 2016, 03:38:00 pm »
i have had this problem all week i have opened a support ticket but still no resolution

seesawing

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Re: Not receiving credit?
« Reply #4 on: December 02, 2016, 05:37:34 pm »
I have had the same problem all week long.  I have completed the Advertising Survey every day this week receiving the "Congratulations!  You have completed the survey and will receive your reward." page.  While I know from experience on this site that things can get hung up from time to time, there is definitely something wrong here.

I have kept a list of the few surveys I've completed but have yet to see the credits in case it doesn't resolve itself soon (all surveys routed by FC).  It seems that I see at least two FC surveys a day now that I qualify for, complete and get the acknowledgement for credit, but the reward is not appearing in my account.  For example, today I completed the Advertising Survey in mid afternoon and later the Social Attitudes Study (which took about 40 min.).  Neither of these surveys have credited yet in my account and I keep a watchful eye on my email from FC and check into the site regularly throughout the day.

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