Does anyone work at a call center or used to?

[paints]

I worked at a call center for a little over three years.  It's not something I would ever want to do again.

One good thing that came out of the experience is that I tend to be mindful of how I speak to people when I call a company's customer service department.

[gaylakizer]

I've worked in call centers most my life. Maybe you could find something working from home. There is companies who do chat and email. It might be a good change for you.

[dreamyxo]

I worked at a call center for a little over three years.  It's not something I would ever want to do again.

One good thing that came out of the experience is that I tend to be mindful of how I speak to people when I call a company's customer service department.

True.  I worked for telephone company and I'd get a lot of people irate about their bill or service.  When I call places I am nice even if I am annoyed because I remember how I used to be treated and also you get more flies with honey than vinegar.  If someone called me and was nice even if they were a little mad I was more inclined to help them than if someone called yelling at me.

[dreamyxo]

I've worked in call centers most my life. Maybe you could find something working from home. There is companies who do chat and email. It might be a good change for you.

Yes I thought of that too.  I thought about the online chat thing. 

[braggin]

A good customer service call center person is worth a million bucks in my opinion. When a company hires a good one, it is doing itself a large favor. The goodwill that brings to a company from the public can't be matched.

[jenniferhoder]

I did many years ago and did not like it. It was very stressful;  most people were calling becuase they were angry and it would put me in a bad mood whether i wanted to be or not.

[surveygrabber]

The closest job I worked that relates to a call center I've done in the past was a telephone interviewer where I call people over the phone to conduct surveys. It was a fun job.

[PGS28]

I worked at a call center one time.  The work environment was nice but the commissioned pay was horrible.  So was contacting deceased people because their records hadn't been updated in years, how horrible.

[PGS28]

I even worked an at home call center job once.  Great for people who don't mind talking to people, but I do; I'd rather communicate through email.  I wouldn't mind being a chat rep though.

[mrsmere]

Yes years ago for about 3 months and it was for incoming calls for the phone company.  Most of the callers were very nice.