Survey Tip

[annadote]

I learned a new technique for troubleshooting surveys recently. It started when I was taking a survey and had spent some time on it when the pop up window said that I had lost my connection and gave me an error message. At first I panicked that I had wasted my time, but then it occurred to me to copy the URL from the pop-up window and paste it into a new tab in my browser. It worked (though I had to re-answer the previous question again) and the survey credited. Something to keep in mind for the future.

[betlynjua]

Very good suggestion, annadote, thank you so much for sharing it.  Though it doesn't happen to me very often at all, there have been times where my connection gets cut off at the most inopportune time. 

I will try to remember not to panic, ( which I think is what many of us would automatically do ).  I'm also happy for you that the survey gave you credit.   

[linderlizzie]

Good suggestion, annadote. I have a hard time not panicking about everything. It pays to be smarter than that. 

[clickers]

Oh wow, that's great to know.Thanks!

[tuffys_daughtr]

Thanks for the tip, that's a great idea! Sometimes, mostly on other sites though, I just refresh the page and it continues on. I don't have access to hardly any surveys here

[teresa3200]

I have had that happen several times. I usually just try to get my connection back and then refresh. But in the past I have copied and pasted the URL.

[bostonphil]

Thanks for the tip. It might not always work but it is worth trying.

[rob110]

Thanks, will come in handy.

[kjstrukel]

Thanks for sharing that!  I have had that occur and it never dawned on me to copy the URL!

[gwilson31]

I have had that happen to me and I either press the back button or refresh  but sometimes it is in a separate window and I can not go back and it doesn't have a refresh arrow on it.  So that's good to know.