Any admin, please help?

[hhkos1]

I have an offer that I successfully finished and says "credited" on my "offer click tracking" page. But it does not appear on my "Offers Credited to my Account" page. This is the "Give Us Your 2 Cents," offer, the one where you can be credited for up to one survey a day.
The survey I completed yesterday did credit on both pages, but the survey from today says "credited" only on the "offer click tracking" page, not on my account page. It is not in my total of credited offers.
If it says "credited" on my "click tracking" page, why isn't it on my account page?
(I did open a support ticket on this.)
--Anyone?
Thanks a lot.