That stinks.... I do not have any suggestions for you, sorry
My issue this morning is that Tap is STILL not crediting. I just completed a long survey and got "Congratultions you have earned $1.12" But nothing. It is SO frustrating. I guess I will keep hoping that these credits show up eventually. I have heard nothing from FC support after submitting a ticket earlier this week. I guess I will try to contact Tap support if I can figure out how to do that!