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Topic: Does anyone get unwanted charges on their phone bill?  (Read 5805 times)

thanhkle2003

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Does anyone get unwanted charges on their phone bill?
« on: February 08, 2010, 09:22:53 pm »
Today I opened up my combined bill with ATT and discovered there were two new charges totalling $30 for some unknown reason. I"m not sure why it was on there but it was a long distance company (which I have wireless service for already) and a billing service company. Now, this really frustrate me that they can just send me a bill and ATT would charge me that. I paid for it to avoid the disconnect but I am disputing it with my credit card company to get the overcharges back ($30). Now, I feel that I have watch all the bills...My family tells me it's because i'm online doing survey and giving away my information. They say the information is used to do these types of things. I'm a little paranoid now.  :confused1:

SuckerFox

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #1 on: February 08, 2010, 09:46:28 pm »
If you do anything that requires you put in your phone number to get sent a confirmation PIN, then you probably are being charged for those.
Do NOT do those. The giant wall of fine print underneath the 'offers' usually bind you into a contract that charges money.

If you are going to do surveys, be careful. Don't do anything that you don't actually want to put yourself into.

SuckerFox

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #2 on: February 08, 2010, 09:47:59 pm »
Here, these should help you out in your worries.
http://www.fusioncash.net/forum.php?topic=11724.0

thanhkle2003

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #3 on: February 08, 2010, 09:57:18 pm »
If you do anything that requires you put in your phone number to get sent a confirmation PIN, then you probably are being charged for those.
Do NOT do those. The giant wall of fine print underneath the 'offers' usually bind you into a contract that charges money.

If you are going to do surveys, be careful. Don't do anything that you don't actually want to put yourself into.
This is actually for my house phone bill. I don't put my cellular on anything besides personal and government documents.

SuckerFox

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #4 on: February 08, 2010, 10:00:42 pm »
In that case the only suggestion I could think of, would be to maybe ask the phone company or something to figure out just where these extra charges are coming from.
Once you know where they've originated from you should be able to find out exactly what's happened, and perhaps try to get your money back.

Since it's not your cell phone bill, I don't know of too many of the offers here that require a charge to a PHONE bill, so... tracing it is your best bet I think.

thanhkle2003

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #5 on: February 08, 2010, 10:16:01 pm »
Here, these should help you out in your worries.
http://www.fusioncash.net/forum.php?topic=11724.0
Thanks for the link. I actually read this already so I'm very careful with the pages I click. Thanks again.

debraleesparks

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #6 on: February 08, 2010, 11:47:03 pm »
 :thumbsup:I try not to give out my # online, but when I have to, I make sure I'm not going to be charged for anything . You have to be careful of some sites, because they are pretty sly.  They don't mind scamming people!!!

emcdonald

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #7 on: February 09, 2010, 01:51:53 am »
no i have a unlimited plan with sprint which has a set price so i dont have any hidden or crazy charges. they are probably charging you for services that are not included in your plan

rcbrad

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #8 on: February 09, 2010, 07:15:07 am »
It is hard to say where these charges came from.  I have a friend who tried a few GPT sites, and she did have a $20.00 unauthorized charge on their internet and phone bill.  Something from some media company.  She was being careful about not signing up for things, but you really have to watch what you are clicking on.  Somehow, they also had her date of birth.  You may be signing up for something without knowing it, just by a click or two.  It may have had nothing to do with completing offers or the GPT sites, it may be just from phishing or cramming which are both practices to steal your info and charge you. 

After calling verizon and the company where the charges came from, all charges were removed.  She just hopes that next month she does not get charged again.

smylyfayce

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #9 on: February 09, 2010, 07:35:12 am »
That just recently happened to me on my last phone bill. Some voicemail company said that I placed an order online for their service, but I didn't. There was an extra charge of $15 on my telephone bill for their service, which I never requested in the first place. So I called the 1800# that was on the bill to see how I could get the charge removed from being on any future bills. I spoke to a representative who said that she would cancel the account and place a block so no other charges from their company could be added to my phone bill. What I think happened is that some survey that I taken some how distributed my telephone number and e-mail address to this company and linked my information to this "supposed" order that I never placed or verified.

mgint

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #10 on: February 17, 2010, 12:07:20 pm »
sometimes you have to watch carefully and sometimes it is hard to figure out what the fees are for everyone seems to make a buck off someone else these days.

tjeffers

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #11 on: February 17, 2010, 12:18:31 pm »
all the time and never understand why
~Tonya Jeffers~

StaciLyn1988

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #12 on: February 17, 2010, 12:37:13 pm »
I have seen offers that ask for you home phone number and charge you but you can get it back I did an offer that asked for my home number and I had no idea they would charge me for it.

thanhkle2003

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #13 on: February 20, 2010, 05:41:36 pm »
That just recently happened to me on my last phone bill. Some voicemail company said that I placed an order online for their service, but I didn't. There was an extra charge of $15 on my telephone bill for their service, which I never requested in the first place. So I called the 1800# that was on the bill to see how I could get the charge removed from being on any future bills. I spoke to a representative who said that she would cancel the account and place a block so no other charges from their company could be added to my phone bill. What I think happened is that some survey that I taken some how distributed my telephone number and e-mail address to this company and linked my information to this "supposed" order that I never placed or verified.

intact I called the billing company and they told me the same thing. Thy told that I order this service on some website. I told them politely that I did not. They said "it must have been that you didn't did not close the page in time so the order was submitted."
okay... Tell me that's not one of the most absurb thing ever. I told them that stupid and I will dispute this he credit card company. WOW

hakipuu_gurl

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Re: Does anyone get unwanted charges on their phone bill?
« Reply #14 on: February 22, 2010, 06:04:30 pm »
does the fusion cash pin cost money

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