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Topic: It Happened Again  (Read 331 times)

bostonphil

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It Happened Again
« on: February 04, 2022, 05:47:24 pm »
I took a long survey and got a thank you and completed but I never got credit.

This is the same survey site that did this to me several days ago.

ccandpam

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Re: It Happened Again
« Reply #1 on: February 05, 2022, 02:59:48 am »
I am so sorry. If I were you, I would submit a support ticket. Good Luck.

bostonphil

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Re: It Happened Again
« Reply #2 on: February 05, 2022, 04:45:16 am »
I am so sorry. If I were you, I would submit a support ticket. Good Luck.

Opening a FC support ticket is of no to very little value. I will never get credit and I will not even hear back.

I searched for a way to contact the study site directly but there is none.

I did some research and this study site has a long history of not paying respondents for completed surveys.

potluck6

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Re: It Happened Again
« Reply #3 on: February 05, 2022, 11:38:01 am »
yes had one a week or so ago. it was a health care survey took forever and then at the end no credit. annoying wonder sometimes why i do this. watch out for medical surveys

cathy37

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Re: It Happened Again
« Reply #4 on: February 05, 2022, 12:35:44 pm »
I don't know what is going on with the surveys.  I just spent about 20 minutes answering a questions for a survey and then was told I didn't qualify.  They couldn't figure that out before I spent all that time answering questions.

oldbuddy

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Re: It Happened Again
« Reply #5 on: February 05, 2022, 05:22:21 pm »
I am so sorry. If I were you, I would submit a support ticket. Good Luck.

Opening a FC support ticket is of no to very little value. I will never get credit and I will not even hear back.

I searched for a way to contact the study site directly but there is none.

I did some research and this study site has a long history of not paying respondents for completed surveys.
When you flush the commode, are you one of those who watch it go down until it all done? Not me, I flush and close the lid until the next visit. Don't let things get you down.

bostonphil

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Re: It Happened Again
« Reply #6 on: February 09, 2022, 07:50:15 am »
Since I posted this discussion, I have had it happen to me two or three more times.  I am talking about completing surveys and not getting credit.

dingyblonde010

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Re: It Happened Again
« Reply #7 on: February 11, 2022, 08:27:24 am »
DID YOU REPORT IT?
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bostonphil

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Re: It Happened Again
« Reply #8 on: February 11, 2022, 02:15:18 pm »
DID YOU REPORT IT?

I opened a support ticket not expecting anything to happen. I have not received a response but i have since been able to do two or three surveys and then the PTC.  I do not know if this is just coincidence or not.

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